Quality
Lead Quality Systems Auditor
Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America
Job ID: R0241969
Location Type: Remote
Quality
Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America
Job ID: R0241969
Location Type: Remote
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Fresenius Medical Care (FMC) is a people business. Our success depends on having the best and brightest employees and helping them attain their personal and professional goals while delivering excellence in patient care and business results.
Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are, Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.
PURPOSE AND SCOPE:
Lead Quality Systems Auditor will act as a Subject Matter Expert (SME) in inspection activities for Quality System (QM) audits required by the corporate quality systems audit program, including planning, preparation, execution, follow-up, closure, and trend analysis.
Responsible for continuous improvement of the audit program with an emphasis on maintaining compliance with applicable regulations, standards, and pertinent Fresenius Medical Care policies and procedures to drive continuous quality improvement.
Support external quality management inspections at Fresenius Medical Care sites and distribution centers as SME, including preparation, conduct and follow-up, and coordinate with various sites and local quality heads, to ensuring readiness for inspections.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responsible for quality systems audits, schedules, plans, conducts, and leads audits in accordance with the global QS audit program
Lead and manage internal and corporate audit program for all assigned sites, with a focus on planning, scheduling, and implementation in close coordination with sites and local quality heads
Perform QM audits required by the corporate quality systems audit program, including planning, preparation, execution, follow-up, closure, and trend analysis
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
Ensures audit activities are in compliance with FME policies and procedures and applicable regulatory requirements
Develop and maintain audit processes and documentation to ensure conformity with FME policies and procedures and compliance with applicable regulations
Track, manage, and resolve Non-Conformances (NC’s) and Corrective and Preventive Actions (CAPAs) arising from audits
Provide status reports on overdue, open, and closed audit outcomes to relevant stakeholders
Recommend modifications to existing quality or production systems to optimize product quality while ensuring compliance with regulatory requirements and internal Fresenius procedures
As a SME, support FME sites and with gap analysis for projects or local QM implementations
As a SME, serve as the primary support for inspection readiness, ensuring sites are well-prepared for inspections
Support training and qualification initiatives for new auditors, ensuring they are adequately prepared to conduct internal audits in accordance with FME policies and procedures
Performs other related duties as assigned
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires significant travel (approximately 30% - 50%).
May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
May be required.
EXPERIENCE AND SKILLS:
Bachelor’s degree or an equivalent combination of education and experience required (advanced degree preferred)
3rd party auditor training (e.g. ASQ-CQA, ASQ-CBA, RABQSA, ISO 9001:2015) or equivalent education and experience required
Minimum 10+ years’ experience in quality management, regulatory compliance, quality engineering and auditing in the pharmaceutical or medical device sector or related industries
Several years of practical experience in FDA inspections and cooperation with US regulatory authorities (experience with additional Health Authorities preferred)
Knowledge of current regulations for pharmaceutical and medical devices (e.g., 21 CFR Part 820, Part 210/211, Part 11, Part 803, Part 806, Canadian SOR/98-282, Mexican NOM-241-SSA1, MDSAP, CE Marking) required
Knowledge of current standards and guidelines for pharmaceutical and medical devices (e.g., ISO 13485, ICH Q7/Q10, ISO 14971, ISO 10993, IE 62366, GxP) required
In-depth knowledge in the interpretation of FDA guidelines, Good Manufacturing Practices (GMP) and relevant quality standards for pharmaceuticals and medical devices
Expertise in reviewing, revising, and writing Standard Operating Procedures (recent auditing expertise preferred)
Demonstrated expertise in specialized processes related to drug and device manufacturing, particularly in areas of sterilization, bag manufacturing, NC/CAPA, corrections and removals and formulation (experience outside of auditing/inspecting desired)
Profound experience with best practices in product design / design change, risk management and CAPA management
Demonstrated broad expertise related to the principles and application of quality conformity and regulatory compliance
Strong analytical and conceptual skills
Ability to identify risks and compliance gaps and develop appropriate actions
Strong problem-solving skills
Experience in training and mentoring staff
Excellent communication and writing skills when interacting with interdisciplinary teams, international authorities and other stakeholders
Ability to work both independently with direction and within project teams to attain goals
High level of commitment, flexibility and sense of responsibility
Willingness to travel internationally
Proficiency in using Microsoft Office applications required
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Base Rate: $105, 000- $160, 000
This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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