Post Acute National Clinical Manager
PURPOSE AND SCOPE:
The candidate will provide clinical leadership, education and support to provider organizations (health systems and dialysis providers) demonstrating interest in NxStage HD or Stay•Safe/Liberty PD therapies (Fresenius Home Products) in scenarios where healthcare practitioners (ie. Nurses or technicians) perform the dialysis treatment. Focus will be on successful program introduction, growth and continuous improvement in practices and patient outcomes. The treatment setting for these programs can include patient’s homes, dialysis clinics, hospitals, skilled nursing facilities, correctional facilities, or other locations in which dialysis services may be rendered.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Developing professional expertise; applies company policies and procedures to resolve a variety of issues.
- Assigned primary responsibility for specific health systems and/or dialysis providers working with Fresenius Home Products, and will work as an integral part of an account planning and support team
- Provide approved training curriculum and education tools to the provider staff to ensure successful provider training. No direct hands-on patient training shall be allowed.
- Provide information to physicians and ancillary clinicians to support Fresenius Home Products prescribing and appropriate patient referrals.
- Provide consultation with nursing for operator training and clinical considerations associated with the therapy (e.g., access, monitoring, nutrition, and medications) based on Fresenius Home Products clinical experience
- Initiate quality improvement plans.
- Plan and implement regional educational sessions as necessary (basic, advanced) for nurses and technicians with approved Fresenius Home Products resources
- Provide support and assistance in the development of new programs (organization, quality tracking, systems, processes)
- Work collaboratively with all members of Fresenius Products team to ensure growth and utilization of the Fresenius’ portfolio of products.
- Work collaboratively with Senior Director of Post-Acute Commercial Operations team and Post-Acute National Account Manager(s) to develop strategic account planning and targeting; to ensure teamwork and proper allocation of nursing resources.
- Work with Post-Acute National Account Manager(s) to improve and maintain center and patient retention within their geographical area.
- Maintain clinical competency through nephrology literature, meetings, Fresenius Home products and services and their clinical application.
- Responsible for maintenance of appropriate documentation and utilization of Fresenius Home Products CRM- Salesforce,
- Makes arrangements for own travel and accommodations using the current travel partner for Fresenius Home Products
- Timely submission of expense reports
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Willing to travel (75% will be required in position)
- Ability to lift up to 75 pounds
- Ability to stand for 4 hour presentations, sit and bend knees
- Ability to travel to and from customer site locations
- Valid driver's license and clean driving record is required
SUPERVISION:
- None
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor's Degree or an equivalent combination of education and experience
EXPERIENCE AND SKILLS:
- 2 - 5 years' related experience or an equivalent combination of education and experience
- B.S. preferred
- Current RN licensure
- 5+ Years experience in dialysis preferably in all areas (acute, chronic, PD)
- CNN- preferable
- Experience utilizing NxStage, VersiHD, Liberty and/or Stay-Safe PD preferable
- Candidate should have the following attributes:
- Outcomes oriented (customer, patient, NxStage)
- Team player (internal and external) with strong interpersonal skills
- Demonstrate ability to identify, understand, and apply skills to meet clinical and yearly business objectives
- Results-oriented
- Computer literate – professional writing skills (required), excel (preferable), Powerpoint (preferable)
- Time management, organizational skills for multiple projects and travel schedule
Career with a purpose
Inclusion and diversity
Stability
Learning and development
Local benefits
Work-life balance
At a glance
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We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.
We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.
We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.
What we stand for
Empowering people. Advancing care. Inspiring with our purpose and values.
Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.