GBS Global Senior Reporting Analyst
Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.
Your responsibilities:
- Publish the KPI scorecards according to the agree timetable and cycle time.
- Create a maintenance process for the continuous updating of the Dashboards
- Liaise with GBS performance/finance managers to obtain updates of performance against SLAs and KPIs and reasons for variances to prior period and targets
- Developing new Dashboards in Power BI
- Develop root cause analysis to support process owners and continuous improvement managers and teams using Ad-Hoc technology tools like Celonis or Power BI
- Drive the data collection and analytics to identify opportunities for improvement
- Support action plans resulting from the tracking of KPIs with updates on progress towards targets.
- Contribute to governance forums as appropriate, including presentations
- Act as a change agent to foster and support a daily work improvement culture throughout the organization including embracing smart automation
- Supports the regular auditing of process excellence in the GBS
- Execution of special projects within GBS
Our requirements:
- Degree in business (Finance AP/AR/A2R) or IT related field.
- Experience in numerate and analytical activities
- Experience working in a service environment
- Background with BI tools and systems such as Power BI and SAP FI
- Experience using Dax & M-language
- Prior experience in data-related tasks
- Understanding of the Microsoft BI Stack
- Well-founded and expanded technical skills and project management skills are desirable
- Ideally experience as a project manager from successfully completed projects.
- Experience with Process Mining Tool Celonis (Desirable)
Our offer:
- Private medical care in LuxMed,
- PZU life Insurance,
- Unlimited international travel Insurance,
- Benefits System platform (multisport card, cinema tickets, online shopping etc.)
- Language courses reimbursement,
- Work abroad possibility (up to 30 days / year)
- Recommendation programme
- Life milestone bonus
- Holiday allowance
- Childcare refund
- Occasional gifts
Career with a purpose
Inclusion and diversity
Stability
Learning and development
Local benefits
Work-life balance
At a glance
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We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.
We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.
We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.
We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.
What we stand for
Empowering people. Advancing care. Inspiring with our purpose and values.
Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.
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