ASSISTENTE DE VENDAS
Missão do Cargo:
Responsável por atender aos clientes de áreas não cobertas por representantes, via telefone ou web, através de contatos ativos ou receptivos, objetivando vender nossos produtos, peças e serviços aos clientes de sua carteira, esclarecer dúvidas que venham a surgir e levar novas informações de nossos produtos, peças e serviços, através destes canais de comunicação. Realizar pesquisas telefônicas de mapeamento do mercado.
Principais atividades
1-Realizar atendimento telefônico ou virtual (web) objetivando captar pedidos dos clientes que fazem parte da sua carteira.
2 -Esclarecer dúvidas relacionadas aos produtos, peças e serviços, realizando um atendimento de excelência e visando oportunidades de venda.
3-Manter seus clientes informados sobre quaisquer dúvidas relacionadas às suas vendas, pedidos ou faturamento.
4-Detectar interesse do cliente em maiores negociações e/ou compra de equipamentos e direcionar esta demanda ao Gerente
5-Manter sua carteira de clientes atualizada e organizada, facilitando a difusão de informações sobre novos produtos e serviços, documentando nas ferramentas existentes de CRM
6- Realizar pesquisas telefônicas com o intuito de mapear os mercados em que a a empresa atua, possibilitando que a empresa maximize suas oportunidades de negócios.
Requisitos
Ensino Mèdio Completo
Desejável nível superior
Pacote Office
Vivência no segmento de equipamentos/dispositivos médicos e correlatos
Local de Trabalho: Barra da Tijuca - RJ (regime híbrido)
Career with a purpose
Inclusion and diversity
Stability
Learning and development
Local benefits
Work-life balance
At a glance
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Customer-centric solutions for better medical results
Fresenius Medical Care is committed to excellence in every aspect. In sales and marketing, that means solving problems for our clients by offering trusted ecosystems comprising products and services. Our customer-centric marketing and holistic offering for in-center, home and hospital treatments are geared at value selling to drive loyalty. Our overarching strategies are defined at a central level and then adapted to the specific needs of each regional market.
Within the company, our communications teams are the point of contact and link for colleagues from different areas, regions and functions. They promote the positive public image of our company as the market leader in dialysis treatments.
Create solutions for our clients and build value
Define the next solutions for home, in-center and hospital treatments and advance your career by building value. We support your journey with the training and work-life balance benefits you need to grow and succeed.
We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.
We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.
We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.
We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.
What we stand for
Empowering people. Advancing care. Inspiring with our purpose and values.
Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.
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