IT Solutions Internship

About Fresenius Medical Care  
Fresenius Medical Care (FME) is the world's leading provider of products and services for individuals with renal diseases. We care for more than 332,000 patients in our global network of roughly 4,000 dialysis clinics. At the same time, we operate around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts. 

About IT Solutions 
Information Technology Solutions is a team of technology enthusiasts who are passionate about leveraging the power of technology to improve our patient and employee experience. Our ITS Teams partner with colleagues across the company to drive conversations around what technology can help make possible. Our teams solve complex business problems using a combination of technology, innovation, and ideation. ITS provides the partnership, expertise, digital tools, and technical capabilities to help fuel our company’s continued growth and transformation. 

IT Solutions Intern 

We are seeking intellectually curious, driven, and tech-savvy students to join our IT Solutions team as a Summer Intern. As a Summer Intern with Fresenius Medical Care, you will be teaming with a world-class IT organization to help solve real-time global digital challenges.  You will be exposed to the Health Sciences industry as well as global technical platforms used in almost all global industries. You will have the opportunity to contribute to projects that directly impact on our ability to serve and support our patients. 

The ideal candidate will be enthusiastic about technology, willing and eager to learn, and possess strong communication skills. This internship provides an excellent opportunity to experience hands-on “solutioning” for IT solutions and services. 

In this role, you will have the opportunity to: 

• Gain hands-on experience with projects and teams in: Clinical Systems, Enterprise Systems, Manufacturing, Cybersecurity and Privacy, Infrastructure, Application Maintenance Support, Application Development, and Data AI Solutions. 

• Gain experience with communication, risk management, change management and financial management planning, stakeholder management and status reporting. 

• Network with and be mentored by IT professionals and leaders, and be considered for potential future career opportunities within the organization. 

Responsibilities: 

• Assist team members with ongoing projects by conducting research, analyzing data, and providing solution/service recommendations on various technology platforms. 

• Identify roadblocks or technical limitations and propose alternatives or new solutions, demonstrating critical thinking and problem-solving skills. 

• Collaborate with team members in development and deployment of IT solutions to improve efficiency and productivity. 

• Interact with project managers and agile scrum masters to help manage the technical risks and complexities that are inherent to IT projects 

• Participate in projects on myriad major solutions across various stages of development and deployment.  Projects may involve requirements gathering, solution analysis, solution deployment, quality control, testing, compliance, cybersecurity, ERP strategy, reporting, and data privacy.  Major platforms include Microsoft Office365, Microsoft Azure, Amazon Web Services (AWS), Workday, SAP, ServiceNow, Salesforce, Snowflake, Unily and many more. 

• Contribute to efforts in the development of data platforms and integration of core system and IoT data and provide data products and solutions to drive business processes.  

• Consider and promote data quality standards in any data analytics work. 

• Document IT procedures, maintain accurate records and data sets, and ensure data integrity compliance and confidentiality. 

• Assist with helpdesk and ticket resolution in infrastructure, system support, software development, collaboration, data/analytics, and other key IT areas. 

• Stay current with emerging technologies and trends in the IT industry and make recommendations for adoption where applicable. 

• Adhere to all company policies, procedures, and standards. 

• Support the response to cybersecurity incidents and assist teams in conducting assessments, evaluating risks, and updating documentation to ensure compliance, enhance security measures, and effectively manage third-party risks, privacy issues, and internal frameworks across cybersecurity domains  

• Actively engage in learning opportunities provided by the organization to enhance skills and knowledge relevant to the role. 

• Undertake additional tasks and responsibilities as assigned by supervisors to support departmental objectives. 

This job description is intended to convey information essential to understanding the scope of the Summer Intern position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to modify, add or remove duties as necessary. 

Qualifications: 

• Currently pursuing a bachelor’s degree or 5-year master’s degree in Computer Science, Information Technology, Software Engineering, Hardware Engineering, Human Factors Engineering, Data/Analytics, Data Science, Bioinformatics, Math, or a related field. 

• Strong analytical and problem-solving skills. 

• Excellent communication and interpersonal skills. 

• Ability to work independently and collaboratively in a team environment. 

• Eagerness to learn new technologies and take on new challenges. 

• Prior internship or work experience in IT is a plus but not required. 

• Interest in the Health Sciences mission and goals. 

This is a paid hourly internship position with a competitive rate. The duration of the internship is between 9-12 weeks depending on the candidate's availability. Interns will be expected to be onsite approximately 2-3 days a week in our Greater Boston Area offices.  We offer a supportive work environment where you can learn and grow your skills while making meaningful contributions to our organization's IT initiatives. If you are passionate about technology and eager to kick-start your career in IT, we encourage you to apply.