Business Support

IT Project Coordinator (Hybrid)

Address:

  • Headquarters, Waltham, MA 02451, United States of America
  • 32 Hartwell Ave, Lexington, MA 02421, United States of America

Job ID: R0183643

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Purpose and Scope:

This hybrid role combines project coordination, communication and executive support, focusing on special projects and high-level administrative tasks. The ideal candidate will be a highly organized and detail-oriented individual with a strong ability to multitask and prioritize. The role will involve managing special projects, providing support to executive leadership such as travel and schedule coordination, and coordinating cross-functional teams.  This role also includes assisting in organizational-wide communications and supporting project change management and communication.

Principal Duties and Responsibilities

Project Coordination:

  • Assist in the monitoring of projects
  • Support tracking of project timelines, milestones, and deliverables
  • Coordinate with Chief of Staff and Project Leads to ensure project success
  • Utilize project management tools to track and report out progress
  • Support the development of long-term strategic project plans

Communication:

  • Assist in writing of organizational communications
  • Support project communication efforts
  • Support major project change management documentation and coordination
  • Develop and maintain all organizational charts

Executive Support:

  • Provide high-level administrative support to executive leadership team
  • Manage complex calendars (in outlook), schedule meetings, and coordinate travel arrangements
  • Prepare and edit correspondence
  • Handle confidential information with discretion
  • Coordinate and manage logistics for on-site meetings, off-site meetings, conferences, and events
  • Support Chief of Staff in creation and distribution of presentations and agendas for Extended Leadership team
  • Assist with special projects and ad-hoc requests

Qualifications

  • Bachelor's degree in Business Administration, English, Communications or a related field preferred
  • 1-3 years of experience in project coordination or administrative support or equivalent experience
  • Excellent executive communication skills
  • Superior organizational and time management skills:  Ability to prioritize tasks, manage time effectively, and maintain a well-organized workspace.
  • Excellent written and verbal communication skills: Strong written and verbal communication skills to interact with diverse stakeholders, including executives, technical staff, and external clients.
  • Discretion and Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)  
  • Ability to work independently and as part of a team
  • Detail-oriented and able to multitask: Meticulous attention to detail to ensure accuracy in all tasks and documents.
  • Familiarity with collaboration tools such as Teams for effective communication.
  • Strong problem-solving and decision-making skills
  • Ability to adapt to changing priorities and deadlines

Desired Skills

  • Knowledge/proficiency of project management software (e.g. Trello, Microsoft Project) to assist with tracking and organizing tasks
  • Basic knowledge of Information Technology organizations and tools
  • Problem-Solving Skills: Ability to identify and resolve issues proactively.
  • Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with team members and external stakeholders.
  • Initiative: Proactive approach to tasks and identifying opportunities for improvement.
  • Technical Writing: Ability to write clear and concise technical documents, such as meeting minutes, reports, and presentations.

This role offers a unique opportunity to contribute to both strategic IT initiatives and executive support functions. The ideal candidate will be a self-starter with a strong work ethic and a passion for technology.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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