Human Resources
HR/Payroll Ops Manager
Address: Ronda de Poniente, 8, Pl. baja P.E. Euronova, Madrid, MD, Spain
Job ID: R0157723
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- Job Description
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Job Description
- Lead, develop and engage the HR Operations Team, ensuring the highest standards of support are provided to the business
- Lead the effective and accurate delivery of all transactional processes across the employee lifecycle, ensuring that they are fit for purpose, delivered with accuracy and within agreed timeframes to deliver excellent customer service
- Lead and deliver end to end processing of all payroll input, including overtime, salary changes; salary deductions; pension deductions, bonuses; ensuring that employees are paid in a correct and timely manner
- Maintenance of departmental Standard Operating Procedures (SOPs).
- Follow and comply with all relevant FME policies, HR Compliance guidelines, manuals and SOPs in the version as amended from time to time (“FME Policies”)
- Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate corporate values in daily business
- Ensure and monitor that HR policies and services of the function are compliant with HR Compliance Framework
- Completing the payroll reconciliations and ensuring that any differences can be justified
- Production and management of all payslips completion, distribution, and submission.
- Lead and manage the administration of Company benefit programs, including pension plans and health care
- Accurate and timely administration and processing of employee equity plans including the Long-Term Incentive Plan
- Liaising with the payroll software provider and ensuring that all software upgrades are tested and installed correctly
- Providing accurate management information including gross to net, reconciliation and headcount reporting
- Liaise with internal and external auditors to ensure the function meets its statutory audit duties
- Providing insight and recommendations to the business on upcoming changes to payroll legislation.
- Manage the monthly payroll forecast files, ensuring that all stakeholders get the information required to accurately forecast spend in their teams.
- Ensure that each stage of the payroll process complies with legislative and internal procedures.
- Be responsible and accountable for HR data integrity, security, quality and consistency to deliver accurate and reliable data
- Ensuring that all employee files are kept up to date and maintained to ensure compliance with legislation requirements
- Strong focus on digitalization of HR core processes leading
- Management of Third Parties provider relationships
- Work collaboratively and in partnership with other managers and leadership teams in HR and Finance, to ensure that the transactional services are delivered in a connected way with the relevant professional services to give a seamless service to all customers
- Work with key stakeholders and customers to continuously evaluate the HR Operations service, monitoring customer feedback and operational activity to improve the overall service and identify development needs
- Provide support to Line Managers and Employees in order to resolve employee lifecycle administrative issues / queries, escalating to the relevant member of the Employee Relations team or manager as appropriate.
- Monitor all HR Operations Services processes with a customer outcome focus whilst ensuring they meet all legal and regulatory requirements in line with internal service level agreements.
- Implement and effectively track SLA’s and key performance metrics that support continuous improvement of the service delivered utilizing existing technologies and processes
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN
Inpatient Services RN
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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