Human Resources

HR Co-ordinator

Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, New South Wales, 2113, Australia

Job ID: R0259994

Location Type: Hybrid

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  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

This would be a 15 months' fixed contract role!

KEY RESPONSIBILITIES

  • TA and Recruitment Delivery — Managing job advertisements, shortlisting, interviews, reference checks, and candidate communication for the CD business and supporting the hiring manager throughout the hiring process.
  • Review and calculate incremental pay points for nurses — Work closely with the payroll team to assess eligibility and accurately calculate incremental pay progression for nursing staff in line with applicable awards and organisational policy.
  • Immigration Coordination — Managing the end‑to‑end visa process, acting as the first point of contact for immigration matters, preparing contracts for visa applications, and monitoring visa expiry timelines. For remote clinics in NT and WA majority of the staffing is fulfilled via visa sponsorships.
  • Policy Tech Administration — Responsible for ensuring all ANZ policies are accurately uploaded and maintained within the PolicyTech platform, running training completion reports to monitor compliance requirements, and informing managers of any non-completion of mandatory policies so appropriate follow up action can be taken. This supports ongoing policy governance and compliance across the organisation.
  • HR Administration & Onboarding — Handling end-to-end administrative
    support for the HR team, including drafting employment contracts and
    letters, completing Workday setup, and managing onboarding
    requirements.
  • HR Query Management and ANZ HR Inbox Administration — Responsible
    for responding promptly to HR related queries from employees and
    stakeholders via JIRA and the shared ANZ HR Inbox, including managing
    incoming requests, maintaining inbox organisation, and sending staff
    communications through the ANZ HR Inbox.
  • Employee Recognition — Administering service anniversary gift cards and
    managing the online distribution platform. Calculate the CD Staff Service
    Awards and determine whether they are eligible for a Service Award as per
    the hours they work for FME.
  • Data Management — Maintaining accurate employee data in Workday and
    liaising with Dovetail when required.
  • Employee Experience & Engagement — Assisting HRCP’s with employee
    engagement activities, learning initiatives, wellbeing programs, payroll
    project and culture‑building efforts as and when required.
  • Operational HR Support — Supporting HRCPs across all areas of people and
    culture, including Learning & Development, wellbeing, and culture
    initiatives.
  • Procurement & Invoicing — Managing all HR‑related procurement and
    invoicing processes via ARIBA, ARAVO, and other relevant platforms
  • General HR Support — Performing additional HR tasks as required

COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE)

  • Degree or Diploma in Human Resources, related qualification
  • 5+ years’ experience in related industries.
  • Exposure to the public and/or private HealthCare in Australia.
  • Experience in Medical industry will be a significant advantage
  • Experience in Employment related legislation, including Award and Agreement interpretation and compliance
  • Must be highly motivated, results oriented, commercially adept, articulate, problem solver and onfident.
  • High level of interpersonal skills including communication negotiation and conflict resolution.
  • Patient, attention to detail, responsible, reliable and diligent.
  • Good command of English and a local language preferred.
  • Computer literate with knowledge of Workday , MS-Office for words , PowerPoint and excel.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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