Business Support
Head of US Clinic Real Estate & Corporate Security
Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America
Job ID: R0229205
Location Type: Hybrid
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position requires approximately 25% travel.
SUPERVISION:
- This position will manage a team of real estate and corporate security professionals focused on US clinics.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
EXPERIENCE AND SKILLS:
- 15+ years of progressive leadership experience in corporate real estate, facilities management, or corporate security, preferably within a healthcare or multi-site clinic environment.
- Extensive knowledge of healthcare regulations (e.g., CMS, HIPAA) as they relate to real estate and security operations.
- Excellent interpersonal, executive communication, negotiation, and presentation skills with the ability to build relationships with, engage with. and influence stakeholders at all levels.
- Proven track record of developing and executing large-scale real estate and security strategies. Experience making recommendations to executive management supported by thorough analysis using financial information and other relevant empirical data.
- Strong change management skills. Comfortable with ambiguity and managing multiple priorities simultaneously
- Experience managing and organizing workflow, processes, systems and tools, resulting in best practices. A high service mindset and sense of urgency.
- Strong financial acumen, including real estate investment principles, cash flow and P&L management. Deep expertise in risk assessment, crisis management, and business continuity planning for a healthcare setting.
- Strong understanding of real estate and security technology, systems, and best practices relevant to clinical environments.
- Strong leadership skills to build and manage a diverse team, coupled with excellent communication skills to report to senior management and engage with various stakeholders.
PURPOSE AND SCOPE:
The Head of US Clinic Real Estate & Corporate Security is a senior leadership role accountable for the real estate portfolio and corporate security program for all US-based dialysis clinics and vascular centers. This role ensures the efficient and strategic management of real estate transactions, design and construction, facilities operations, and security measures. The Head of US Clinic Real Estate & Corporate Security is responsible for creating and maintaining a safe and compliant environment that protects patients, employees, and company assets while supporting the delivery of high-quality, uninterrupted patient care. This position reports directly to the SVP, Head of Global Real Estate and Corporate Security.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Real Estate Portfolio Management
- Develop and execute a comprehensive US clinic real estate strategy that aligns with long-term business objectives, operational requirements, and financial targets. Determine the right sized real estate footprint for US clinics. Engage senior leaders in strategic real estate for US clinics and drive disciplined financial management of real estate capital and operational spend for US clinics.
- Oversee all real estate transactions for US clinics, including clinic site selection, leasing, acquisition, disposition, and renewal of properties, negotiating optimal terms and conditions.
- Lead all design and construction project delivery for US clinics including new clinics, relocations, and renovations, ensuring projects are on schedule, within budget, and compliant with all healthcare regulations. Deliver dynamic spaces for patients and employees while designing and building with security in mind.
- Drive space planning initiatives for US clinics to maximize portfolio efficiency, optimize clinic layouts for patient flow and staff safety, and accommodate evolving clinical needs.
- Support the Care Delivery business leaders with facilities management and site operations for the US clinic portfolio, ensuring efficient and cost-effective delivery of services and a consistent patient experience. Through introduction of best practices and co-development of business continuity plans, ensure robust continuity for critical business infrastructure.
- By collaborating with the Global Real Estate Center of Excellence (CoE), increase focus on strategies, best practices, and innovation in the US clinic real estate portfolio and operations. Leverage data, digital, and technology to transform the US clinic real estate portfolio.
- Ensure all clinic facilities and operations are in strict compliance with federal, state, and local healthcare regulations, including CMS, HIPAA, and other relevant guidelines.
Corporate Security and Risk Management
- Implement a robust corporate security strategy to protect patients, employees, physical assets, and sensitive data across all US clinics, including vascular centers.
- Oversee all physical security measures, including access control systems, video surveillance, security technology, and security personnel, managing both in-house resources and third-party vendors.
- Enforce corporate security policies, procedures, and standards specifically tailored to the unique environment of dialysis clinics, ensuring compliance with all healthcare privacy and security regulations.
- Together with the Care Delivery business, lead the security response to incidents and emergencies at US clinics, such as workplace violence, theft, or data breaches, coordinating with internal teams, law enforcement, and emergency services as necessary.
- Conduct regular risk assessments for all US clinic and vascular center locations, with a focus on mitigating threats related to physical security, patient and employee safety, and clinic-specific vulnerabilities.
- By collaborating with the Corporate Security Center of Excellence (CoE), increase focus on security strategies, best practices, and innovation in US clinics and operations.
Leadership and Collaboration
- Lead, mentor, and manage a team of real estate and corporate security professionals, fostering a culture of high performance and continuous improvement. Lead an inclusive organization committed to an environment of career growth and professional development and role model strong skills in business acumen, financial management, people management, transparent communication, and relationship building.
- Act as the business partner to the Care Delivery Leadership team for real estate and corporate security. Serve as the primary point of contact within Global Real Estate and Corporate Security for the Care Delivery business segment and cultivate relationships with key stakeholders in Care Delivery.
- Transparently partner with the business and functions and optimize the target operating model between in-house and outsourced capacity. Partner with third party organizations to execute on business needs in the most effective and cost-efficient way.
- Collaborate effectively with clinical operations, IT, Legal, Human Resources, and other stakeholders to align real estate and security programs with business and patient care goals.
- Develop and manage the budget for US clinic real estate and corporate security functions, ensuring resources are allocated effectively.
- Develop and present reports on real estate portfolio performance, security incidents, and risk posture to executive leadership.
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $211,000 - $352,000
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position requires approximately 25% travel.
SUPERVISION:
- This position will manage a team of real estate and corporate security professionals focused on US clinics.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
EXPERIENCE AND SKILLS:
- 15+ years of progressive leadership experience in corporate real estate, facilities management, or corporate security, preferably within a healthcare or multi-site clinic environment.
- Extensive knowledge of healthcare regulations (e.g., CMS, HIPAA) as they relate to real estate and security operations.
- Excellent interpersonal, executive communication, negotiation, and presentation skills with the ability to build relationships with, engage with. and influence stakeholders at all levels.
- Proven track record of developing and executing large-scale real estate and security strategies. Experience making recommendations to executive management supported by thorough analysis using financial information and other relevant empirical data.
- Strong change management skills. Comfortable with ambiguity and managing multiple priorities simultaneously
- Experience managing and organizing workflow, processes, systems and tools, resulting in best practices. A high service mindset and sense of urgency.
- Strong financial acumen, including real estate investment principles, cash flow and P&L management. Deep expertise in risk assessment, crisis management, and business continuity planning for a healthcare setting.
- Strong understanding of real estate and security technology, systems, and best practices relevant to clinical environments.
- Strong leadership skills to build and manage a diverse team, coupled with excellent communication skills to report to senior management and engage with various stakeholders.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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