Sales Marketing and Communications

Head of Marketing-ANZ

Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, NSW 2113, Australia

Job ID: R0219712

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Primary Purpose of the Role The Head of Marketing – Care Enablement will lead the marketing strategy for the FME Care Enablement Product Portfolio in ANZ, driving process improvements and ensuring alignment with FME’s broader marketing objectives. This role will oversee a team of Product Managers, providing guidance and support to enhance product positioning, market share, and overall brand performance. The Head of Marketing will collaborate closely with cross-functional teams, including sales, clinical, compliance and regulatory affairs, to deliver innovative marketing solutions that meet the needs of customers, healthcare providers, and patients. Key Responsibilities Market Strategy Development  Formulate and implement comprehensive marketing strategies for the medical device portfolio, ensuring alignment with business objectives and market trends. Market Research & Analysis  Conduct thorough market research to identify trends, customer needs, and the competitive landscape.  Analyse data to inform product development and marketing strategies.  Rationalize the product portfolio by critically reviewing the designated product line to identify strategic actions. Product Strategy & Roadmap  Develop and maintain the product marketing roadmap.  Define product positioning, value propositions, and key messaging for target audiences. Go-to-Market Planning  Create and execute go-to-market plans for new product launches and updates.  Coordinate with sales, operations, and other departments to ensure successful product introduction. Campaign Management  Oversee the planning, execution, and evaluation of marketing campaigns, ensuring alignment with brand messaging and compliance with industry regulations. Content Development  Manage the creation of marketing materials, including brochures, whitepapers, case studies, and website content.  Ensure all content complies with healthcare regulations and standards. Budget Development  Develop and manage the marketing budget, ensuring effective allocation of resources to achieve marketing goals and drive ROI. Customer Engagement  Develop and execute strategies to engage customers, including healthcare professionals and patients.  Conduct customer interviews and gather feedback to enhance products and services.  Gain a deep understanding of customer experiences, identify product gaps, and generate new ideas that grow market share and improve customer satisfaction.  Foster relationships with key opinion leaders (KOLs) and advocates for the company's products and brand. Collaboration  Collaborate with manufacturing, sales, and customer support teams to ensure marketing strategies align with product capabilities and customer needs. Performance Metrics  Establish and monitor key performance indicators (KPIs) to assess marketing effectiveness, making data-driven decisions to optimize strategies and tactics. Compliance  Ensure all marketing activities comply with relevant healthcare regulations and standards, including an understanding of pharmacovigilance. Competencies (Attitude, Skills, Typical Qualifications & Experience) Essential:  Product Management and Marketing Experience: Minimum of 3 years of experience in product management and marketing in the healthcare sector (Pharmaceuticals or Medical Devices).  Practical Knowledge Application: Ability to leverage practical knowledge typically acquired through advanced education and relevant work experience.  Analytical Skills: Proven ability to analyse and identify process and system issues, contributing to effective business improvements.  Exceptional Communication Skills: Strong verbal and written communication skills to effectively convey ideas and strategies.  Strategic and Analytical Thinking: Ability to think strategically and analytically while maintaining a professional and positive disposition.  Change Management Support: Proven ability to support change management initiatives across an organization.  Decision-Making Experience: Demonstrated experience in a decision-making role within operations or quality management.  Commercial and Clinical Acumen: Strong understanding of both commercial and clinical aspects of the healthcare industry.  Cross-Functional Relationship Building: Ability to foster collaborative relationships with cross-functional partners and stakeholders.  Stakeholder Service Orientation: Dedicated to providing superior service to stakeholders and customers.  Big Picture Perspective: Capacity to relate tasks to the overall business objectives and communicate effectively.  Interpersonal and Influencing Skills: Ability to build strong working relationships with stakeholders through effective interpersonal and influencing skills.  Pressure Management: Ability to work effectively under pressure and manage conflicting priorities. Desirable:  Advanced Degree: Relevant advanced degree (e.g., MBA or master’s in marketing) is preferred.  Healthcare Industry Knowledge: In-depth knowledge of the healthcare landscape, including regulations, market trends, and competitive dynamics.  Project Management Skills: Experience in project management, particularly in leading cross-functional initiatives.  Digital Marketing Proficiency: Familiarity with digital marketing strategies and tools relevant to the healthcare sector.  Customer Insights: Ability to leverage customer insights to inform marketing strategies and drive engagement.  Innovation and Creativity: Demonstrated ability to think creatively and foster a culture of innovation within the marketing team.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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