Information Technology
Head of Data & AI Solution Delivery
Address: 32 Hartwell Ave, Lexington, Massachusetts, 02421, United States of America
Job ID: R0248593
Location Type: Remote
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
The Head of Data & AI Solution Delivery provides strategic and operational leadership for the end-to-end delivery of data, analytics, and artificial intelligence solutions across the enterprise. This role owns the intake, triage, proof of concept development, solution delivery, and scaling of data and AI initiatives, ensuring strong governance, measurable business value, and disciplined execution throughout the lifecycle. The role partners closely with business stakeholders and Data & AI Platform leaders to enable scalable, efficient, and trusted delivery of data and AI products.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Provides strategic leadership for the enterprise data and AI delivery portfolio, overseeing intake, prioritization, triage, proof‑of‑concept development, solution build, and scale‑out of data and AI use cases.
- Establishes and governs a standardized delivery lifecycle, ensuring all initiatives meet requirements for business case development, value definition, risk assessment, and regulatory, data, and model governance prior to advancement.
- Leads cross‑functional teams including business systems analysts, solution leads/product owners, pipeline management, and data scientists to deliver complex, high‑impact data and AI solutions on time and within scope.
- Partners closely with the Data & AI Platform team to translate delivery needs into platform requirements, ensuring reusable capabilities, scalable architectures, and efficient enablement of multiple products and use cases.
- Oversees development, management, and ongoing monitoring of business cases, ensuring value realization is tracked, reported, and optimized from proof‑of‑concept through production and scale.
- Establishes strong customer and stakeholder relationships, serving as a senior point of accountability for delivery outcomes, service‑level agreements (SLAs), communication, and issue resolution.
- Ensures effective model and value monitoring practices are in place, including performance, drift, bias, risk, and realized business benefits across deployed AI solutions.
- Sets vision, priorities, and resource allocation for the Data & AI Delivery organization, making complex decisions with significant organizational, financial, and operational impact.
- Develops talent and succession plans by providing coaching, mentorship, and performance management to build a high‑performing, engaged, and future‑ready delivery organization.
Travel Requirements:
This position requires approximately 10%–20% travel, primarily for key stakeholder meetings, leadership sessions, and strategic planning activities.
Leadership: Manages and provides leadership to predominantly exempt professional staff, including business systems analysts, solution leads/product owners, pipeline management, and data science teams. May indirectly oversee managers or team leads across multiple delivery functions.
EXPERIENCE AND SKILLS:
- 5+ years of progressive leadership experience in data, analytics, AI, technology delivery, or related disciplines, including senior‑level management responsibility.
- Demonstrated experience leading end‑to‑end delivery of complex, enterprise‑scale data and AI initiatives from ideation through production and scale.
- Strong understanding of data and AI governance, model risk management, and value realization practices in regulated or complex enterprise environments.
- Proven ability to build and manage high‑performing, multidisciplinary teams across product management, data science, analytics, and delivery functions.
- Exceptional stakeholder management skills, with experience establishing SLAs, executive communication frameworks, and trusted business partnerships.
- Experience collaborating closely with platform, architecture, and engineering teams to drive scalable and reusable solutions.
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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