Information Technology

Head of Application Development

Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America

Job ID: R0253731

Location Type: Hybrid

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Provides strategic leadership to deliver new capabilities and optimize existing applications, ensuring alignment with the company's mission and core values to effect positive change and create organizational structure.

· Leads complex operational efforts through subordinates to ensure the effective administration of business processes and services, achieving critical goals within the assigned business unit(s).

· Drives continuous improvement to optimize the application development lifecycle through process optimization, and the adoption of innovative technologies such as automation and artificial intelligence.

· Ensures that budgets and schedules are within company requirements, with significant organizational responsibility for planning, staffing, budgeting, expense priority management, and the recommendation and implementation of current practices.

· Directs and oversees the broad activities of the business unit(s) by interpreting, applying, and implementing company-wide policies and procedures relevant to the assigned functional area(s).

· Provides leadership, guidance, and coaching to all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee relations issues.

· Collaborates with employees to establish clear and concise development plans, ensuring succession planning and the advancement of future leaders within the organization.

· Acts as a strategic leader with broad-based knowledge of the business and industry, providing strategic solutions to specific business lines and/or divisions, with broad decision-making authority within the functional areas.

· Develops strategic plans to ensure the successful implementation of action plans and objectives, requiring in-depth knowledge of the company, competitive environment, technology, and economic or social implications of organizational activities.

· Establishes protocols for strategic interdepartmental cooperation, motivating the development of new tools and methods for dealing with complex crisis situations.

· Makes critical decisions with significant organizational impact, managerial and budgetary responsibilities, where erroneous decisions could have a serious impact on the overall success of long-term company operations.

· Interacts with all levels of the organization to manage the business, regularly engaging with executives and/or major customers, including SVPs, Presidents, and possibly the CEO.

· Represents the organization to external customers, frequently engaging in highly visible activities such as speaking, negotiating, influencing other executives and/or academics, and representing the organization on matters of great significance.

· Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Little to no travel is expected for this position.

SUPERVISION:

· Responsible for the direct supervision of various levels of ITS Application Development staff.

EDUCATION AND REQUIRED CREDENTIALS:

· Bachelor’s Degree; Advanced Degree preferred or an equivalent combination of education and experience

EXPERIENCE AND SKILLS:

· 10+ years’ experience or an equivalent combination of education and experience.

· 5+ years’ experience internal senior management level role (e.g., Director or higher); or 5+ years’ external experience in a senior management level role.

· Demonstrates deep knowledge and extensive experience in the system development life cycle (SDLC), including planning, design, development, testing, deployment, and maintenance of applications.

· Possesses deep technical expertise in design and development in at least one area such as SAP, Workday, Salesforce, Java, data integrations, data analytics, artificial intelligence, or an equivalent technology.

· Demonstrated experience managing one or more departments.

· Strong management skills with the ability to lead cohesive and productive teams.

· Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.

· Excellent oral and written communication skills.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. 

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.

Pay Transparency Request Form 

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. 

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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