Sales Marketing and Communications
HCP Marketing Manager
Address: 350 Merrimack St, Lawrence, MA 01843, United States of America
Job ID: R0209475
Sales Marketing and Communications
Address: 350 Merrimack St, Lawrence, MA 01843, United States of America
Job ID: R0209475
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
PURPOSE AND SCOPE:
The Manager, HCP Marketing is responsible for developing and executing clinically focused marketing strategies to support the education, adoption, and effective use of Fresenius Medical Care’s portfolio of home dialysis, in-center dialysis (including high-volume hemodiafiltration [HVHDF]) and acute care systems in the U.S. marketplace. This high-visibility role bridges clinical insight and marketing execution, ensuring that programs, materials, and campaigns reflect strong clinical relevance and align with commercial goals.
Reporting to the Director, HCP Marketing, this individual works closely with cross-functional partners—including Clinical Education, Medical Affairs, Product Management, Patient Marketing, and Sales—to deliver clinically accurate, engaging, and compliant marketing content that supports product and therapy understanding and adoption among healthcare professionals (HCPs).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Support go-to-market efforts for product launches
Develop clinically driven messaging that communicates the therapeutic benefits, safety, and efficacy of dialysis therapy to HCPs.
Translate clinical data and evidence into impactful marketing tools, training resources, and field enablement materials.
Create value propositions that communicate clinical benefits, economic value, and patient-centered impact, tailored to physicians, nurses and other HCPs.
Collaborate with Clinical teams and Medical Affairs to ensure accuracy, relevance, and alignment with treatment protocols and regulatory standards.
Coordinate with Product Marketing, Value Stream, and the Commercialization team to create engaging launch campaigns.
Position and promote the value of Fresenius Medical Care’s ecosystem solutions and offerings
Assist with the development of segmentation, targeting, and positioning strategies for HCP customers
Develop and execute HCP-facing strategies to support product launches, therapy education, and clinical training initiatives by leveraging digital, print, social media, email, video, events, and field engagement.
Monitor the performance of HCP marketing initiatives and recommend improvements to enhance engagement.
Analyze barriers to adoption (perceptual or otherwise) and develop actionable, impactful plans to address these misconceptions.
Partner with Sales and field-based clinical teams to gather feedback and refine marketing tools.
Collaborate with Patient Advocacy to create meaningful content to help enhance HCP-to-patient conversations and foster patient-centric approaches to the dialysis journey.
Contribute to the development of educational campaigns, symposia, webinars, and materials tailored to clinical and professional audiences.
Liaise with Strategic Accounts, Patient Marketing and Sales Training, on tactics to grow adoption and patient volumes
Promote nephrology nurse education and training opportunities in conjunction with Clinical Education
Maintain HCP commercial and product websites for in-center products
Ensure all materials are reviewed and approved through appropriate regulatory and medical review processes.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION:
This position does not have direct reports.
EDUCATION AND REQUIRED CREDENTIALS:
EXPERIENCE AND SKILLS:
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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