Quality

GMS Documentation Control Lead (m/f/d)

Address:

  • Else-Kröner-Str. 1, Bad Homburg, HE 61352, Germany
  • Fresenius Medical Care (UK) Ltd., Huthwaite, England NG17 2HU, United Kingdom

Job ID: R0180968

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Your tasks:

  • Develop, implement, and continually improve global documentation management processes, controls, and tools to meet regulatory and business requirements, ensuring harmonized implementation across all regions.
  • Provide oversight for the Global Management System (GMS) document control, retention, and change control processes, including eDMS tools. Act as process owner for documentation management and associated tools.
  • Lead projects to enhance eDMS platforms (e.g., QDOK), consolidate legacy systems, and onboard business subsidiaries such as NxStage and Xenios onto the GMS platform.
  • Manage and analyze KPIs and metrics for documentation processes; prepare reports and presentations for management reviews and stakeholders.
  • Responsible for the functional management of the GMS documentation office, ensuring provision of services and support to the Organisation as applicable
  • Liaise with internal stakeholders, including Management System representatives, regulatory units, business units, and operational teams, to ensure alignment with GMS objectives.
  • Ensure the maintenance and continuous improvement of electronic document control systems, including validation, user training, troubleshooting, and user management.
  • Lead periodic reviews of controlled documents, manage document change requests, and oversee translation and archiving of regulatory records.
  • Design and deliver training materials to ensure role-based qualifications in documentation processes.
  • Monitor and implement new or changed external regulatory requirements, ensuring system compliance and integration with GMS tools.
  • Support external audits by hosting, leading, and following up as necessary; manage CAPAs, improvement actions, and related projects.

Your profile:

  • University degree in a scientific or technical discipline, with experience in quality management systems for medical devices, pharmaceuticals, or healthcare services.
  • Minimum of 5 years of professional experience in the medical device or pharmaceutical industry, preferably in a multinational and/or international environment.
  • Experience in managing teams, setting priorities, and driving accountability.
  • Strong communication and stakeholder management skills, promoting open, transparent, and trustful relationships.
  • In-depth knowledge of applicable normative and legal requirements (e.g., ISO 13485, ISO 9001, MDSAP, GxP) and familiarity with business processes in the medical device/pharmaceutical industry.
  • Advanced skills in IT systems (e.g., MS Office, SharePoint, eDMS) and understanding of data security fundamentals.
  • Excellent moderation and presentation skills; qualification as an auditor is a plus.
  • Fluent in English (spoken and written); additional languages are a plus.
  • Flexibility to travel and willingness to adapt to new responsibilities and work across time zones.

Our offer to you:

  • There is a lot for you to discover at Fresenius, because we have a lot to offer. No matter in which field you are an expert and how much experience you bring with you - for your professional future with meaning:
  • The opportunity to work on a mobile basis
  • Whether in front of or behind the scenes - you will help to make better and better therapy available to more and more people around the world
  • Individual opportunities for self-determined career planning and professional development
  • A corporate culture in which there is enough room for innovative thinking - to find the best, not the fastest, solution together
  • A large number of committed people with a wide range of skills, talents and experience
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company

The position can be filled in Bad Homburg (Germany), Huthwaite (UK) or Waltham (North America).

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

Watch what empowers us.

Watch what empowers us.

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