Business Operations and Development
GBS Intelligent Automation Engineer
Address: Bengaluru, Bengaluru, KA 560066, India
Job ID: R0205706
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Qualifications and Experience
- A bachelor’s degree in a computer, accounting or business field
- 5+ years of working experience in software development or any automation related field
- 2+ years practical experience in delivering RPA automations, ideally in a finance shared services environment.
- High level experience on using excel including practical experience in using macros.
- Ideally have an experience working in a finance shared services environment.
- Supervisory role experience
- UIpath certification/experience
- RPA or any automation experience
- Experience in working with ERPs
- Has experience in production support, and incident management.
- Practical project experience within process improvement, process standardization or process automation projects.
- Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff.
- Ability and willingness to travel
Competencies
- A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team
- Resilience to drive projects through to completion under pressure
- Good analytical skills
- Strong drive on developing automations and management capability
- Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc.
- Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing.
- Familiarity with both the Waterfall and Agile development models
This GBS Intelligent Automation Engineer will focus on the development and testing of automations as a part of GBS intelligent automation center of excellence, along with the maintenance and management of automations across all regions.
Automation includes:
- RPA
- Macros (VBA)
- Power queries
- AI
- Machine learning
- Chatbots
- Power Automate
- PowerApps
- And other technology
The role will be responsible for development, testing and maintenance of automations across the all regions, initially within the Global Business Services.
This role will also be responsible on developing automations for mid to high -complexity projects.
As such, the key duties will include:
General Responsibilities:
- Adhere to the automation rules, standard procedures and best practices of center of excellence.
- Responsible for enforcing and execution of ITGC Controls for automation
Developer: - Contribute on the creation of the solutions detailed documentation of processes to be automated.
- Responsible for automation development for mid to high-complexity automations
- Responsible for creation of BOT operator protocols and BOT user manuals
- Responsible for creating the release logs and change logs.
- Responsible for the maintenance of live automations
- Supports during user acceptance test phase
- Supports during the hyper-care phase and during the handover to operations
- Implements change requirements as part of a structured change control process
Tester\Controller: - Responsible with the creation of test cases
- Responsible for execution of internal Testing
- Responsible for execution of functional Testing
- Responsible for execution of regression Testing
- Responsible for leading user acceptance Testing
- Responsible for monitoring of live automations on the production environment
- Responsible for automation utilization/efficiency and schedule monitoring in production environment.
- Responsible for managing of incidents
- 1st level of automation production support
- Performs as point of contact in case of incidents and coordinates them to proper channel
- Responsible for proactive communication to customer in case of incidents, downtimes etc.
- Manually triggering of automation processes
Qualifications and Experience
- A bachelor’s degree in a computer, accounting or business field
- 5+ years of working experience in software development or any automation related field
- 3+ years practical experience in delivering RPA automations, ideally in a finance shared services environment.
- High level experience on using excel including practical experience in using macros and power queries.
- Ideally have an experience working in a finance shared services environment.
- UIpath certification/experience
- RPA or any automation experience
- Experience in working with ERPs
- Has experience in production support, and incident management.
- Practical project experience within process improvement, process standardization or process automation projects.
- Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff.
Competencies
- A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team
- Resilience to drive projects through to completion under pressure
- Good analytical skills
- Strong drive on developing automations and management capability
- Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc.
- Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing.
- Familiarity with both the Waterfall and Agile development models
Qualifications and Experience
- A bachelor’s degree in a computer, accounting or business field
- 5+ years of working experience in software development or any automation related field
- 2+ years practical experience in delivering RPA automations, ideally in a finance shared services environment.
- High level experience on using excel including practical experience in using macros.
- Ideally have an experience working in a finance shared services environment.
- Supervisory role experience
- UIpath certification/experience
- RPA or any automation experience
- Experience in working with ERPs
- Has experience in production support, and incident management.
- Practical project experience within process improvement, process standardization or process automation projects.
- Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff.
- Ability and willingness to travel
Competencies
- A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team
- Resilience to drive projects through to completion under pressure
- Good analytical skills
- Strong drive on developing automations and management capability
- Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc.
- Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing.
- Familiarity with both the Waterfall and Agile development models
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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