Sales Marketing and Communications

Financial Operations Analyst (Remote)

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0176118

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

SUMMARY:  

Conducts statistical analysis of company data to enhance sales execution and meet growth objectives, while developing sales goals aligned with profit plans. Interfaces with cross-functional teams and senior management to coordinate sales forecasts, budget consolidation, and to address reporting needs.

PURPOSE AND SCOPE:  

Compiles and distributes regularly scheduled and ad hoc analytical reports used to support strategic sales and business development teams. Designs and runs key sales queries and reports. Prepares and performs quality assurance on monthly and quarterly reports, presentation slides, and other responsibilities. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

  • Leads and oversees the development of requested reporting as business needs change with sales realignments, market share, and customer targets.
  • Assists in the coordination of the consolidation of all sales financial budgets and forecast process, distribution of sales commissions, and other annual reporting requirements to leadership. 
  • Responding to “fire drill” requests as needed.
  • Assists in compiling consolidated sales targets and analyze treatment and growth trend data to support field teams.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Reviews industry trends and competitor data to support strategic initiatives, designs queries for decision-making, and provides guidance on best practices across sales and marketing teams.
  • Networks with senior internal and external personnel in own area of expertise.    
  • Runs and compiles all weekly and monthly Salesforce, Power BI, and Analysis for Office reports to support core products. 
  • Work closely to support project members and various project teams. 
  • Perform all job functions consistent with Fresenius policies, procedures and core values.  
  • Other duties as assigned. 

CUSTOMER SERVICE:

  • Responsible for driving the FMCNA culture through values and customer service standards.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
  • Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Requires travel between 10% and 15%. 

   

EDUCATION:

  • Bachelor's Degree required in a business, strategy, or finance related discipline preferred

EXPERIENCE AND REQUIRED SKILLS:       

  • 3-5 years' related experience in financial or business analysis, preferably in the healthcare field.
  • Strong business system skills - familiarity with SAP, Salesforce, Power BI, Anaplan.
  • Advanced proficiency in Excel.
  • Proficient in establishing working relationships with all levels of management and financial executives, project team members, super-users and end-users - and their various steering committees.
  • Ability to analyze and provide qualitative insight for business recommend/solutions.
  • Ability to prioritize work based on quickly changing requests.
  • Excellent written and verbal communication skills.
  • Strong analytical skills.
  • Excellent presentation and training skills.
  • Ability to work cross-functionally in a matrix management environment.
  • Must be able to facilitate meetings to resolve issues/problems with a win/win result.

  • Candidate must reside in/surrounding areas of Atlanta, Raleigh, Charlotte, New York City, Boston, Washington DC or Philadelphia.
  • Finance and healthcare industry experience highly preferred.
  • Will be in office during training period.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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