Business Support
Facilities Management Lead - U.S. Office Lab Plant
Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America
Job ID: R0255551
Location Type: Hybrid
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
PURPOSE AND SCOPE:
The Facilities Management Lead is responsible for driving the strategic direction, governance, and performance of facilities management across U.S. office, laboratory, and manufacturing environments.
This role ensures efficient, cost-effective, and high-quality delivery of facilities services through a robust vendor and contract management framework. The leader partners closely with Facilities Operations, Real Estate, and the Global Real Estate Center of Excellence (CoE) to drive standardization, leverage technology, and enhance portfolio performance.
This role reports to the Head of US Office, Lab & Plant Real Estate & Corporate Security.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Facilities Strategy & Portfolio Support
Support the development and execution of facilities management strategies aligned with business objectives and operational needs.
Enable efficient and cost-effective delivery of facilities services across offices, laboratories, and manufacturing sites.
Partner with Facilities Operations and business leaders to ensure consistent service levels and operational effectiveness.
Vendor & Contract Management Governance
Oversee the vendor and contract management framework for facilities services across the portfolio.
Establish and monitor service level agreements (SLAs), KPIs, and performance management standards.
Drive accountability, cost efficiency, and service quality across outsourced facilities providers and landlords.
Identify opportunities to optimize vendor models, consolidate services, and improve cost structures.
Performance Management & Continuous Improvement
Track and analyze facilities performance metrics, including service delivery, cost efficiency, and vendor performance.
Identify trends, risks, and opportunities to improve operational effectiveness.
Lead continuous improvement initiatives to enhance consistency, scalability, and service delivery.
Digital Enablement & CoE Partnership
Collaborate with the Global Real Estate Center of Excellence (CoE) to leverage data, digital tools, and technology solutions to transform facilities management.
Support implementation and adoption of systems related to facilities operations, asset management, and service delivery.
Use data and analytics to drive informed decision-making and improve portfolio performance.
Align with global standards, best practices, and innovation initiatives.
Leadership & Collaboration
Collaborate closely with Facilities Management, Construction, Transactions, Corporate Security, Procurement, Finance, and business leaders.
Partner with Procurement and Legal on vendor selection, contracting, and governance frameworks.
Serve as a strategic advisor on facilities performance, vendor strategy, and operational efficiency.
Support executive reporting and provide insights on facilities performance, risks, and opportunities.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimal domestic travel is expected for this position.
SUPERVISION:
Manages a team of professionals
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor’s degree in Facilities Management, Engineering, Business, or related field required
Advanced degree preferred
Professional certifications (e.g., IFMA, CFM, or equivalent) preferred
EXPERIENCE AND SKILLS:
10+ years of experience in facilities management, operations, or related field
Strong experience in vendor and contract management, including SLA governance
Proven ability to drive operational efficiency and cost optimization across large portfolios
Experience leveraging systems, data, and analytics to improve performance
Strong understanding of facilities operations and compliance requirements
Experience in multi-asset environments (offices, labs, manufacturing) preferred
Excellent stakeholder management and cross-functional collaboration skills
Strong financial acumen and experience managing operating budgets
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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