Information Technology

EuCliD Application and Audit Specialist

Address: Bangkok, Bangkok, Thailand

Job ID: R0183650

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

1. Support EuCliD application:

  • Implementation of EuCliD in the country dialysis centers, following the project plan defined by Asia Pacific region / country management.
  • Management of user requests at local level, documenting them via the EuCliD help desk database.
  • Preparation of design input documents before submitting user requests to next service levels.
  • Involvement in EuCliD release process, approval of system requirement, performance of tests and records keeping with due dates set by corporate / Region EuCliD team.
  • Provide information to users about new system versions, translating release notes prepared by EuCliD 2nd Level team.
  • General application and operations user support.
  • Assistantce to country and end users in matters related to EuCliD.
  • Check data accuracy during EuCliD implementation.
  • Provide a comprehensive training service at different levels, responding flexibly and effectively to a variety of needs from internal college.
  • Plan and conduct all training activities at country level for both new and existing users.
  • Identify retraining needs in connection to new features, personnel changes, etc.
  • Establish EuCliD training sessions and update training to user at clinic level by work closely with clinical quality team.

2. Support Audit application:

  • Adopt and implement audit management plan        ( We Audit program) within the scope of the assignment by work with a mentoring Country Nursing and Quality Manager.
  • Planning and executing the audit management activities and control processes either remote or on site.
  • Providing support after auditing for corrective/preventive actions and guidance for improvement.
  • Cooperate closely with the relevant Heads nurse, operation manager and other staff, support maintaining focus on auditing project delivery.
  • Inform Country Nursing and Quality Manager, Heads of the assigned business line of audit issues according to SOPs.
  • Work closely with clinical quality team in case of suspected misconduct as required by the applicable SOPs.
  • Develop competency checklist following to company standards
  • Monitors and document progress and provide validation feedback to the management team
  • Provides written activity reports to Head of operation
  • Provides oversight for annual competencies of frontline staff and complete skills checklist as required.

3. Other tasks work as assigned by the supervisor.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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