Legal and Compliance

Ethics and Compliance Officer I

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0210186

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Remote: You will be able to work from your home location in the United States.

PURPOSE AND SCOPE:

Supports Fresenius Medical Care North America's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.

Responsible for the development, implementation and communication of the FMCNA compliance program. Implements and monitors compliance as it relates to the assigned division and participates as a member of the divisional management team. Responsible for assisting in the development, implementation and ongoing revision of policies and procedures published through the Compliance department, as well as ensuring that existing and new company policies and procedures are consistent with the objectives of the Compliance department. Assists the assigned business in their efforts to comply with all applicable state and federal laws and regulations. Collaborates with Compliance Audit to contribute to projects related to the Compliance Audit, Self-Monitoring, Data Mining and Risk Assessment programs for the assigned division. Acts as the Privacy and Security Officer for the assigned division. Supports the Vice President or Senior Director of Compliance and the Chief Compliance Officer.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Applies a highly advanced knowledge of compliance and a developed understanding of the business of FMCNA and the assigned division to function as a member of the assigned division's management team, working to mitigate the risks that impede the division's goals.
  • Acts as an accessible, visible and available subject matter expert for the business.
  • Establishes a compliance culture as a strategic, competitive advantage.
  • Adapts to and reacts to the needs of a rapidly growing and changing business and understand the complexities of a large organization.
  • Maintains current knowledge of law, regulation, and market changes that impact all aspects of the business including, but not limited to, Stark Law, Anti-Kickback Statute, Patient Inducement Statute, Health Insurance Portability and Accountability Act, relevant Office of Inspector General (OIG) Model Guidance and applicable Advisory Opinions.
  • Works independently and autonomously, often leading projects.  May refer to other senior staff for assistance with higher level problems as they arise.
  • Acts as a mentor and point of reference to junior level staff with general tasks that require a better understanding of functions.
  • Consistently demonstrates sound judgement and strong capability across a wide range of subject matters.
  • Adeptly identifies gaps and inefficiencies in compliance systems and processes.  Proposes proportionate remediation measures.
  • Works in conjunction with the law department, regulatory and government affairs to better understand operational requirements under the law. Assists the business in implementing policies, processes and monitoring systems in an effort to remain compliant.
  • Leads the FMCNA compliance activities within the division to support and enforce the overall Compliance program policies, procedures and standards, and compliance with applicable laws and regulations. Participates in the periodic review and update of FMCNA Compliance program policies, procedures, and training, to ensure continuing relevance in providing guidance to management and employees.
  • Actively participates on the assigned division's Management team to discuss high level issues affecting the business and operations and to act as a resource for the division's management team for all compliance issues.
  • Identifies key risk areas and works with the assigned division to mitigate risk through education, training, policy development and monitoring systems. Responsible for developing, implementing and maintaining relevant compliance training materials.
  • Provides guidance to the assigned division in the development and interpretation of policies and procedures.
  • Participates in the development and review of new business activities and programs.
  • Serves as a resource for employees of the assigned division. Coordinates the resolution of compliance-related issues and concerns with the appropriate staff in a timely manner.
  • Assists the business in the development and implementation of compliance training programs and educational material tailored to the specific needs of the division, consistent with the Corporate Compliance goals. Programs include introductory training for new employees as well as ongoing training as required. Delivers compliance training presentations as necessary, live or via WebEx.
  • Participates in the development of the annual FMCNA compliance plan, including annual compliance plans tailored to the assigned division(s). 
  • Acts as the Privacy and Security Officer for the assigned division(s). Works with the FMCNA Privacy and Security Officer in resolving privacy and security issues.
  • Directs or participates in - collaborating with other departments as applicable - the timely closure of Compliance Action Line (CAL) investigations along with other potential compliance issues not reported through the CAL. Responds appropriately to alleged violations of rules, regulations, policies, procedures, and the FMCNA Code of Conduct.
  • Acts as liaison with counterparts in the department that support other assigned divisions regarding compliance concerns across assigned divisions. Assists with coverage of other divisions as needed.
  • Assists with activities related to outside investigations, including but not limited to potential fraud and abuse issues, which could be either general or targeted. Assists external counsel in identifying and reviewing pertinent documents.
  • Participates in activities related to exclusion screening, which applies to new hires, current employees, vendors and providers. Investigates and resolves any potential matches.
  • Participates in activities related to professional licensure lapses and identifies excluded parties to ensure that appropriate employee earnings' paybacks have been determined and collected.
  • Responsible for case management of current or prior compliance initiatives launched in assigned division. Assigns tasks to sub-committees for corrective action plans. Ensures necessary follow-up takes place to resolve open items and that controls are in place to successfully mitigate business and regulatory compliance risks.
  • Provides technical expertise, corrective action planning, and other compliance consultation as needed with respect to the assigned division.
  • Participates in various committees and task forces on a Corporate, divisional and cross-divisional basis, and coordinates and manages compliance projects as required.
  • Participates in the review of compliance due diligence materials in anticipation of potential acquisitions or divestitures.
  • Acts as a compliance liaison with external agencies regarding compliance concerns as they relate to the operations and compliance for the assigned division.
  • Assists with the monthly Corporate Compliance meeting, ensuring high level compliance issues are addressed. May be required to provide presentations on new initiatives, to report on the results of case management, or to schedule speakers.
  • Serves as a member of the assigned division's Donations Committee to monitor that donation requests are appropriate and within FMCNA policy.
  • Provides status updates to the assigned division and Corporate Compliance related to investigations, audit and other identified reportable issues.
  • Adapts to and reacts to the needs of a rapidly growing and changing business.
  • Completes special projects and reports as needed by the VP or Senior Director of Compliance.
  • Other duties as assigned, including department wide projects.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel is expected to be up to 25% of overall work time.

EDUCATION:

  • Bachelor's degree required.
  • Law, MBA or advanced Degree preferred. 
  • Professional certification such as State Bar Membership, CHC, CIPP or CHPC is a plus.

 

EXPERIENCE AND REQUIRED SKILLS:

  • 8 - 12 years' experience in healthcare and/or compliance, or 6 years healthcare and/or compliance experience with a relevant Master's degree.
  • Experience in relevant healthcare field preferred
  • Strong writing skills with specific experience in the areas of developing, implementing and maintaining policies, procedures and training in a healthcare environment.
  • Strong communication, interpersonal and presentation skills, working with both internal and external individuals and entities
  • Ability to motivate, lead and coordinate cross-functional teams of senior management personnel.
  • Analytic and project management, leadership and team building.
  • Strong computer skills, including Excel, Word, and PowerPoint.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.

Pay Transparency Request Form

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Remote: You will be able to work from your home location in the United States.

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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