Engineering
Tecnico de Mantencion I
Address: Apoquindo 4501, Piso 19, Las condes, Santiago Las Condes, Region Metropolitana de Santiago, 7580125, Chile
Job ID: R0206402
Location Type: Onsite
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
1. Realizar tareas técnicas de mantenimiento correctivo y preventivo de equipos médico/hospitalarios de acuerdo con los estándares de calidad y desempeño establecidos por la sede, organismos reguladores y organizaciones locales.
- Calidad de datos
- MTTA/MTTR
- Tasa de desglose
- MTBF
- Consumo de repuestos
- Mantenimiento preventivo
2. Desarrollar relaciones sólidas con los clientes y representar a la empresa para resolver problemas, necesidades y preguntas técnicas, así como brindar servicios postventa a través de visitas, reuniones o soporte telefónico.
- Satisfacción del cliente
- Informes de servicio (calidad de datos)
3. Trabajar estrechamente con el equipo de marketing/ventas, apoyando, cuando sea necesario, la difusión de los beneficios de nuestros equipos y productos y la diferenciación.
- Satisfacción del cliente
- Servicios Internos
4. Estar a cargo del parque de máquinas y las tecnologías comercializadas por Fresenius Medical Care dentro de su base de equipos designados. en la región designada,
- Informes de servicio (calidad de datos)
- Formularios
- Informe de gestión
5. Dar seguimiento a los acuerdos con nuestros clientes y proporcionando todos los documentos necesarios para formalizar los servicios de mantenimiento a través de los informes y sistemas disponibles.
- Informes de servicio (calidad de datos)
- Formularios
- Informe de gestión
6. Cumplir con los lineamientos y valores de integridad de la empresa, velando por el cumplimiento de las políticas, cuidando los repuestos consignados, los instrumentos, herramientas de trabajo, las relaciones con clientes y terceros y los procedimientos establecidos por la organización.
- Compliance
- Gestión del Desempeño
- Inventario de repuestos
7. Monitorear y apoyar los procesos de instalación de proyectos en la región de operación, a través de visitas, participación en reuniones e instalación de proyectos cuando sea necesario.
- Instalación de proyectos
- Atención al cliente
8. Participar en capacitaciones y actualizaciones técnicas, aumentando el conocimiento en el portafolio de equipos vendidos de la empresa, asegurando un mejor desempeño y fortaleciendo la marca.
- N° de certificaciones
- N° de recertificaciones
- Puntuación de entrenamiento (evaluación)
9. Mantener todas las herramientas, instrumentos de medición y repuestos en perfectas condiciones de funcionamiento y calibrados, de acuerdo con las buenas prácticas definidas en los procedimientos de uso e informando las necesidades de reemplazo cuando sea necesario.
- Auditoría interna Estado de calibración de instrumentos
10. Contabilizar y rendir todos los gastos incurridos utilizando fondo fijo, tarjeta de débito o crédito, o cualquier otra forma de financiamiento de servicios, de acuerdo con la política de la empresa.
- Informe de gastos
11. Realizar análisis de plantas de agua y coleta, gestionar con los laboratorios las coletas, cuando lo amerite.
- Informe de análisis.
12. Realizar la sanitización planta portátil o planta fija en el taller o fuera de éste, si amerita.
- Satisfacción del cliente
13. Contribuir al buen clima laboral y relaciones interpersonales basadas en los valores corporativos, código de ética y propósito compañía.
- Satisfacción del cliente
14. Realizar otras tareas acordes a las necesidades organizacionales y relacionadas con el objetivo del cargo.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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