Clinical and Patient Services

Responsable Operacional (Coria)

Address: C/ Ronda de San Francisco s/n, Cáceres, Caceres, 10002, Spain

Job ID: R0251433

Location Type: Onsite

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Como responsable del servicio y gestión de enfermería asegura el buen funcionamiento de los tratamientos, por ello; 

  • Lidera al equipo de enfermería, auxiliares y otras responsabilidades de soporte, asegurando la correcta planificación coordinación y realización de los diferentes turnos asistenciales (RAS para Médicos/as) 

  • Atrae y selecciona al personal con criterios de profesionalidad y excelencia, y asegurando que cuentan con los conocimientos y formación necesarios para garantizar la seguridad y calidad en la realización del proceso asistencial y (RAS para Médicos/as) 

  • Gestiona los aspectos laborales del personal de enfermería, auxiliares y otras responsabilidades de soporte en lo referente a la contratación, jornadas, permisos, turnos, vacaciones, formación, etc.  

  • Fomenta un clima laboral que promueva la comunicación y cooperación en la clínica, y que genere el compromiso de las personas   

  • Impulsa activamente la consecución de los objetivos de la clínica participando en las reuniones de revisión de indicadores y aplicando los criterios de eficacia y eficiencia para la gestión óptima de los recursos humanos y materiales (igual RAS) 

  • Transmite la cultura de la compañía, comunicando de forma proactiva al personal de la clínica los temas relevantes de la organización 

  • Colabora con el/la nefrólogo/a en la organización de los turnos de pacientes, teniendo en cuenta el grado de patología, movilidad, etc., así como los criterios de organización de la clínica.  

  • Vela por la correcta comunicación con pacientes y familiares, organizando encuentros y visitas y haciendo seguimiento de las mismas 

  • Participa en la interlocución con el hospital de referencia en relación a situación de los pacientes, pruebas diagnósticas, etc. 

  • Organiza y gestiona el transporte de pacientes para la correcta coordinación del servicio asistencial, resolviendo las incidencias que puedan producirse. 

  • Realiza el control y seguimiento de las sesiones realizadas en la/s clínica/s para la correcta facturación de las mismas 

  • Es responsable de la aplicación de las normas internas de Higiene y Buenas Prácticas en la clínica, asegurando el correcto seguimiento de los protocolos establecido, estableciendo las medidas de control y seguimiento necesarias y cumplimentando los registros relacionados por parte de todo el equipo asistencial y personal de apoyo a su cargo. En este sentido, en caso de detectar incidencias y / o incumplimientos procederá a la subsanación de los mismos informando a superiores y/o el Departamento de Calidad cuando proceda para interponer medidas correctoras y/o disciplinarias.  

Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, FME se ha marcado como objetivo promover la aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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