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Field Sales Service Technician

Address: Ronda de Poniente, 8, Pl. baja P.E. Euronova, Madrid, MD, Spain

Job ID: R0149499

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Level Description
‘Technician’ Leveling Guide consists of jobs that accomplish work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. This career stream will be most commonly applied to manufacturing technician job profiles.

Market Summary
Provides problem resolution and technical assistance to customers.

Impact
• Applies advanced technical knowledge of methods, regulations, equipment, systems, controls, procedures, and/or essential regulations to assigned work. May begin to serve as a technical lead on a shift or lead a portion of work.
• Independently prioritizes and executes responsibilities for a single technical area or group of related tasks, technical disciplines, or multiple advanced subject matter areas. May begin to provide guidance to others, helping them to interpret information and provide input on escalated decisions.

Communication
• Communication is internal and occasionally external to the area or department. Communications are largely around giving/receiving basic to more advanced technical information. 
• Elevates questions, problems and significant challenges to more senior employees for direction or subject matter expertise.

Innovation
• Regularly provides solutions to systemic and persistent issues for the work area. Demonstrates original and resourceful approaches to work situations including the resolution of complex challenges.

Knowledge
• Demonstrates comprehensive/advanced knowledge of most concepts, methods, terminology, codes, quality standards, and specialized job requirements.
• Demonstrates advanced interpersonal, analytical, and application skills; understands more complex FMC procedures that may require interpretation. Often provides technical guidance to others in verbal and written format.

Datos relativos a la oferta de empleo:

Titulación exigida:

  • Grado medio o superior Electrónica / Electricidad o estudios similares en electromedicina
  • Valorable conocimientos generales de HD
  • En el caso de extranjeros, es necesaria homologación del título en España y permiso de residencia y de trabaja en España en vigor

Funciones:

Mantenimiento y Reparación e instalación de equipos en el entorno hospitalario dando soporte al equipo asistencial aportando a la propuesta de valor y de negocio de Fresenius Medical Care en la región asignada, puntualmente asistirá a los pacientes domiciliarios de la región asignada. Se realizan visitas de prospección para nuevos pacientes y asistencias de servicio excepcionales.

Valorable experiencia de un mínimo de 2 años como técnico de HD

Se valora formación y experiencia en equipos de electromedicina

Se valorará un nivel de inglés suficiente para entender la documentación técnica corporativa. Manuales técnicos, Technical Information etc.

Se valorará nivel de inglés avanzado tanto escrito como hablado

Tipo de jornada: Completa

Tipo de contrato: Temporal

Remuneración bruta anual: Según Convenio

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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