Employee Relations Senior Advisor

HR LABOR RELATIONS SR ADVISOR

Fresenius Medical Care, worldwide multinational company leader in the production of dialysis machinery and in the delivery of services for the treatment of renal insufficiency, is looking for a HR LABOR RELATIONS SR ADVISOR.

The required profile will report to the Regional Labor Relations Sr Manager, based in Spain.

The professional manages and executes Labor Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions.

Engage with Works Councils and Unions as required. Works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Labor Relations programs in accordance with company policies and procedures. 

This position is performed in environments or issues of high employee relations complexity, either due to the complexity of the applicable regulatory framework, social conflict and/or the difficulty of relations with social partners and stakeholders; it requires applying and making decisions based on innovative solutions and advanced technical knowledge, demonstrating expert knowledge in LR.

The position is hybrid: can work from home several days, but is requested to come to the office in Palazzo Pignano (CR) at least 2 days per week.

The role may require up to 30% yearly travel, including domestic and international.

REQIUREMENTS

• Master´s Degree in Law with 8+ years of experience in a progressive role in Labor Relations, ideally with a mix of experience in a Law firm as law consultant for companies, and direct experience in HR Labor Relations role in multinational context.
• Strong understanding of Italian employment law, works council/union requirements, and Human Resources, including complaints investigation and resolution.
• Experience in managing works councils and union relations, agreements, and negotiations in complex and conflictive social environments, including social disputes, strikes negotiations and resolution.
• Competence in software applications relating to human resources such as Workday is preferred along with the suite of Microsoft Office products. 
• Native/bilingual in Italian. Fluent in English, demonstrating excellent communication skills - both written and verbal
• Healthcare experience a plus.
   

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases. Will usually require applying innovative solutions, based on high technical knowledge and expertise.
• Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines. 
• Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements).  Will require agility and large experience in managing complex and potentially conflictive social environments, as well as demonstrate expertise to lead complex and multi-factorial social dialogue.
• Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees.   Consults with the Legal, Compliance, Human Rights, and other departments as necessary. Provides expert knowledge of complex and highly complicated regulatory environments.
• Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation.
• Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers, demonstrating agility and extensive experience in managing complex employment and social conflict environments, which requires deep and qualified knowledge of labor regulations as well as the ability to bring “ad hoc” solutions.
• Follows service level agreements in timely response and follows up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.  
• As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics.  
• Provides emergency response and crisis management support to employees, and also demonstrates experience in leading and resolving social labor conflicts and disputes.
• Facilitates exit interviews with voluntarily terminating employees when specifically requested.
• Other duties as assigned.

SOFT SKILLS

• Demonstrates good judgment and objectivity in decision making and in recommendations provided, and the ability to make innovative decisions and think outside the box, combining extensive knowledge on employment regulations with a large expertise in LR/HR.
• Demonstrates the ability to work multiple cases of a diverse scope in a productive manner and can bring situations to an effective resolution thoroughly and timely.
• Must be able to manage multiple and conflicting priorities, as well as have the ability to focus to improve efficiency and optimize processes, improving business results and employee engagement.
• Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved.
• Has strong business acumen in addition to Human Resources skills.
• Has an unquestionable commitment to confidentiality, integrity, and privacy.
• Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations. 

Professionals aligned with the required profile will be contacted. We thank in advance the other candidates, who will not be provided with direct feedback. We will keep their profiles for future opportunities.

Fresenius Medical Care promotes equal opportunities and a diverse environment – ALL talented applications are welcome!