Clinical and Patient Services
Driver
Address: 33 Gap Road, Alice Springs, NT 0870, Australia
Job ID: R0192826
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Role Definition
Position Title: Driver
Reports to (position): Dialysis Clinic Manager
Primary purpose of the role:
To perform transport of dialysis patients to and from the dialysis clinic and to any appointments as directed by Clinic staff; to provide support to the nursing staff in the dialysis clinic by performing non-nursing duties relating to direct and indirect patient care and to assist the Dialysis Clinic Manager in any other tasks as directed.
Key Responsibilities
- To treat patients and all staff with courtesy and dignity and provide assistance in and out of the bus
- Pick up and deliveries to and from the hospital as required (personal and goods)
- Ensure Patient Transport bus is kept clean at all times (externally and internally)
- Ensure the bus is serviced as per manufactures’ recommendation and is maintained in a road worthy condition at all times.
- Assist with repairs in the clinic as directed by the Dialysis Clinic Manager
- Help to maintain cleanliness of the clinic externally as directed by the Dialysis Clinic Manager
- Ensure and promote a safe, secure and healthy working environment as detailed in the Occupational Health and Safety policy.
- Participate in Quality Assurance activities as required by the Dialysis Clinic Manager
- Assist with all tasks as requested by the Dialysis Clinic Manager when not engaged in the primary function of patient transportation
- Attend to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the Clinic
- Participate in stock take
- Ensure correct placement of deliveries (stock, linen, etc)
Competencies (attitude, skills, typical qualifications & experience)
Last
Review
By Whom
Next Review
Version
Locations
5-10-2017
S.Tan DON/ K Michael HR
Coordniator
October 2021
V2
Fresenius Medical Care Intranet – Region – Aust & NZ / ANZ HR / Nephrocare JD
Description of Qualification, Key Skills, Personal Attributes:
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
- Knowledge of Work Health and Safety as it relates to the role within the facility
- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
- Understanding of the Quality improvement process and risk management obligations
- Work as a team member
- Holder of a driver’s license
Essential Qualifications of the position:
- Previous driving experience
- Demonstrated commitment to quality improvement initiatives.
- Effective communication skills, both written and verbal
Desirable:
- Previous experience in patient transport within a health care environment and a sound understanding of patients suffering from acute illness and Work Health and Safety Issues relating to the position
Other Details
Notes :
- The above specification is designed to be comprehensive; however there will be times when the Job holder will be required to undertake tasks that are not covered. Should they be asked to undertake any of these tasks, they should be given appropriate instructions and assistance by the manager. This document is therefore not intended to limit the job holder’s task and responsibilities in any way.
- The Job Description is a generic definition of the job functions, its role and tasks and a relative position within the organization.
- This form will be used to advise new employees on their role. It will also be used for Performance Review purposes.
- The Job descriptions will assist in relative assessment of roles across the Company.
- Matching individual employee profiles with Job Description will assist in establishing training needs and potential for growth and therefore assist in HR development.
REVIEWED BY:
S Tan
APPROVED BY:
Senior Operations Manager
ISSUE DATE:
5th October 2017
Please note that this is a description of the key result areas for this role at this moment in time, and as our organisation grows and changes, and as the incumbent develops in the role, the key result areas will also change and develop.
Last
Review
By Whom
Next Review
Version
Locations
5-10-2017
S.Tan DON/ K Michael HR
Coordniator
October 2021
V2
Fresenius Medical Care Intranet – Region – Aust & NZ / ANZ HR / Nephrocare JD
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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