Sales Marketing and Communications

Director of Sales - Hospital Solutions

Address:

  • 4502 W Indian School Rd, Ste A4_11, Phoenix, Arizona, 85031, United States of America
  • 11859 Compton Ave, Los Angeles, California, 90059, United States of America
  • 1334 Terry Ave, Seattle, Washington, 98101, United States of America
  • 1738 Ocean Ave, San Francisco, California, 94112, United States of America
  • 2425 N Lamb Blvd, Unit 120, Las Vegas, Nevada, 89115, United States of America
  • 4600 Hale Pkwy, Ste 120, Denver, Colorado, 80220, United States of America

Job ID: R0239078

Location Type: Remote

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  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:
Utilize advanced sales experience to direct, oversee, and control regional sales activities in order to meet or exceed regional sales goals and objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Directs and oversees regional sales activities in order to meet or exceed regional sales goals and objectives.
  • Leads operational efforts through subordinates to complete the administration of business processes and services to ensure the operations effective achievement of goals within assigned territory.
  • Directs and controls the broad activities of Sales Managers in assigned territory through the interpretation, application, and implementation of company-wide policies and processes. 
  • Evaluates markets and customers to identify and develop opportunities that will increase sales for all products.
  • Develops, updates, and implements a Regional Business Plan to maximize sales goals and objectives.
  • Develops and cultivates high level customer relationships to ensure and promote the company’s position in these dialysis providers.
  • Understands, monitors, and communicates to senior management the overall business climate within the region, including customer and industry trends.  Proactively develops new approaches to meet the changing demands of the market place.
  • Keeps senior management informed regarding variances to sales budget and recommends corrective action.
  • Contributes to the development of sales and marketing strategies to achieve sales targets.
  • Prioritizes and manages assigned territory sales activities in an organized, conscientious, and efficient manner in order to meet quarterly/annual sales targets and objectives.
  • Conducts all business dealings in a professional, responsive manner and according the FMCNA and governmental policies and regulations. Abides by the FMCNA Code of Business Conduct.
  • Attends national shows and conventions related to the field as assigned.
  • Interprets and provides recommendations for change of company-wide policies and practices.  Establishes policies appropriate for the function.
  • Participates with other senior managers to establish strategic plans and objectives.  Develops strategies for direct departments, and contributes to the development of divisional/business unit strategies.
  • Regularly interacts with executives, senior management, and/or major customers.  Interactions frequently require special skills such as negotiating or influencing customers and/or senior level leaders in matters of significance to the organization.
  • Ensures that Sales personnel maintain timely and accurate management of customer contracts.
  • Ensures that Sales personnel maintain effective use of the APTTUS Contract Management Software Program.
  • Utilizes Customer Relationship Management (CRM) tool on a daily basis to monitor and direct sales force towards achieving Corporate Sales Objectives.
  • Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
  • Ensures all employees within assigned team understand and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations; establishing and maintaining effective internal systems and controls to promote compliance.
  • Provides leadership, guidance, and coaching for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
  • Conducts training of new sales personnel and provides ongoing sales training for region. Provides technical guidance.
  • Collaborates with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization.
  • Interacts with all levels within the organization to manage functional area. Overall responsibility for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
  • Assist with various projects as assigned.
  • Other duties as assigned.
  • Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.  

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel is expected of this position, 50%.

SUPERVISION:
Responsible for the direct supervision of various levels of Sales staff.

EDUCATION:
Bachelor’s Degree required; Advanced Degree preferred.

EXPERIENCE AND REQUIRED SKILLS:    

  • Minimum 10+ years of related experience in medical or pharmaceutical sales required; includes 5+ years of experience in sales management.
  • Strong management skills with the ability to lead cohesive and productive teams.
  • Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
  • Excellent oral and written communication skills.
  • Ability to handle multiple projects at the same time.
  • Strong computer skills.
  • Strong project management skills.     

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.


Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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