Business Support

Director of PMO - Global Technical Operations

Address: Evropská 423/178, Praha 6, Hlavní město Praha 160 00, Czechia

Job ID: R0181672

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

Build the PMO function within Global Technical Operations including management of resources, time, and budgets. Economical and results-oriented planning, management and implementation of business projects with the aim of achieving defined project goals in accordance with the project assignment.

Focus and scope of the position is operational processes which impact time, quality, and cost of operations. The core tasks are people management and project management, in particular process mapping, measurement, and redesign (including system integrations) and the associated change management, as well as the maintenance and continuous improvement of the process, landscape, and downstream reporting as system owner. Create capacity within the organization and additional mentoring of country and regional level projects creating an everybody everyday approach to problem solving and project management. Incorporation of identified Operational Excellence methodologies into project planning and execution. Creation of a process and platform to manage intake, approval, milestone achievement, risks, and project lifecycle. Reporting back to senior leadership on project pipeline and status. Key inputs into department strategic plan on anticipated business results.

Leading the Project Management function within global technical operations including disciplinary responsibility for PMO resources within the team.

Key Responsibilities:

  • General and individual project management responsibility imcö. Project definition, planning & execution
  • Development of the project plan based on different activities (work packages, deadlines, etc.) and resource planning (personnel, costs), taking into account the quality of results and the organizational structure
  • Agree on work packages with the project team, plan and conducting project team meeting and follow-up work results including deadlines and cost control
  • Drive and define improvement projects on selected service processes
  • Understand business requirements and work out concepts to systematically develop and improve workflows, systems and organizations in GTO 
  • Collaboration with CoEs and regions to identify relevant projects, assess potential and collect the requirements for the pilot projects 
  • Direct management of PMO resources

What we expect:

  • University degree (Uni/ FH) in finance, operations, supply chain or a related field
  • Alternatively, successfully completed vocational training with several years of professional experience in the relevant field 
  • PMO certification and Lean/ Six Sigma are a plus
  • Professional experience in project management or in a comparable function
  • Excellent team player as well as very good communication, moderation and presentation skills
  • Technical understanding, high finance affinity, understanding of (service) processes 
  • Project management, knowledge of agile project management an advantage 
  • Good general IT knowledge, as well as good knowledge of the state of the art 
  •  Very good English skills (written & spoken); other languages are a plus
  • Willingness to work in cross-functional and international project teams
  • Willingness to travel from time to time

Send us your applications to have some more detailed discussions on this great career opportunity in one of the worlds leading medical device companies!

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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