Human Resources
Director, Benefit Programs
Address: Headquarters, Waltham, MA 02451, United States of America
Job ID: R0218824
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
PURPOSE AND SCOPE:
The Director of Benefits is a strategic leader within Human Resources, responsible for the design, implementation, and oversight of comprehensive employee benefits programs. This role ensures that offerings are competitive, cost-effective, and compliant with federal and state regulations. The ideal candidate brings deep expertise in benefits strategy, strong leadership capabilities, and a data-driven approach to decision-making.
Key Responsibilities
Strategic Leadership & Program Design
· Develop and lead benefits strategies aligned with organizational goals and workforce needs.
· Serve as a key advisor on industry trends, particularly within healthcare and related sectors.
· Collaborate with senior leadership to shape long-term benefits planning and objectives.
Operational Oversight
· Direct benefits operations to ensure efficient administration and goal achievement.
· Lead and mentor benefits team members to foster a high-performing, engaged workforce.
· Manage vendor relationships and ensure adherence to service agreements and performance standards.
Compliance & Risk Management
· Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations.
· Oversee audits and maintain documentation for regulatory reporting.
Financial Management
· Conduct financial and operational analysis of benefit plans to identify cost drivers and opportunities.
· Partner with Finance to manage budgets, forecast spend and optimize plan performance.
· Negotiate contracts with carriers, brokers, PBMs, and other vendors to maximize value.
Employee Engagement & Communication
· Lead initiatives to enhance employee understanding and appreciation of benefits.
· Partner with HR Communications to develop materials for employee education and outreach.
· Serve as a senior escalation point for complex benefits inquiries.
Cross-Functional Collaboration
· Work closely with HR, Finance, and Legal to align benefits strategy with broader business objectives.
· Present recommendations and updates to executive leadership.
Technical Skills
· Proficiency in HRIS systems, benefits platforms, and data analytics tools.
Core Competencies
· Strategic planning and budgeting
· Regulatory compliance
· Vendor negotiation and management
· Employee communication and training
· Analytical thinking and data-driven decision-making
· Leadership and team development
Preferred Skills
· Experience managing multi-state or complex benefits programs within a large multinational organization
· Proven success in cost containment and vendor performance optimization
· Strong background in managing PBM’s and rebate programs
· Experience on the Broker side of employee benefits beneficial
Supervision
Responsible for the direct supervision of benefits staff across various levels, including hiring, coaching, performance management, and disciplinary actions.
Key Qualifications
Minimum Requirements
· Bachelor's Degree required; Advanced Degree preferred
· 10+ years' related experience.
· SHRM Certification (SHRM-SCP, SHRM-CP) or CEBS is desirable, or a plus.
· Strong management skills with the ability to lead cohesive and productive teams.
· Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
· Excellent oral and written communication skills.
· Strong computer skills with demonstrated proficiency in word processing, presentation, and email/web-based applications.
· Knowledge of related benefits and welfare legal standards; such as ERISA, COBRA, HIPAA and FLSA.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.