Clinical and Patient Services
Dialysis Clinic Manager
Address: Lvl 1, 35 Mcnicholl St,, Rockingham, WA 6168, Australia
Job ID: R0206682
- Overview
- Job Description
- Success Profile
- Rewards
- Video Testimonials
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Essential:
- Registered as a general nurse with AHPRA (Australian Health Practitioner Regulation Agency)
- Current practicing certificate.
- Relevant post-basic / tertiary qualification.
- Relevant clinical management experience.
- Minimum five years current relevant nursing experience
- Ability to continuously reflect on nursing practice and apply learning as appropriate.
- Demonstrated organisational, decision-making and problem-solving skills, combined with the ability to be self-directed.
- Understanding of the quality improvement process
- Understands risk management and risk mitigation strategies
- Demonstrated expertise in the delivery and co-ordination of clinical practice specifically within the haemodialysis setting.
- Leadership skills and demonstrated ability to co-ordinate and motivate the members of the multi-disciplinary team to ensure customer focused service provision
- Ability to manage human, financial and material resources.
- Sound knowledge of Work Health and Safety and Equal Employment Opportunity issues.
- Computer literacy
- Motivated with an ability to work independently
- Role Model
Desirable:
- Certificate IV Training and Assessment
- Clinical educator/adult learning experience
Key Responsibilities:
- Responsible for implementing the Quality and Risk Management programs in the dialysis clinic
- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Provides leadership in contemporary nursing practice, promoting a professional focus and an environment conducive to innovative change.
- Responsible for the strategic planning, budget preparation and development of the service in collaboration with management. Responsible for implementing financial strategies to improve performance wherever possible.
- Ensures that resources are utilised effectively and efficiently within the dialysis clinic also considering the non-direct care activities and responsibilities of the service and management.
- Ensures open communication is maintained within the clinic and management team.
- Ensures effective and constructive relationships in the workplace creating a positive team environment
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Responsible for the development, implementation, evaluation and maintenance of quality
- Improvement programs by following the Quality calendar, participating in the Australian Council of Health Care Standards surveys and self assessments as appropriate, assisting in the identification of patient needs and the adaptation of services according to appropriate recommendations, performing audits as requested and assisting in the review of policy and procedure and clinical pathways.
- Responsible for the quality improvement process, making sure all incidents, hazards and opportunities for improvement are reported and reviewed.
- Responsible for implementing the quality improvement program. Collaborates with staff to formulate and implement quality improvement activities consistent with best practice and customer-focused outcomes.
- Monitors standards and outcomes of nursing care within the clinics.
- Promotes and participates in the professional development and education of staff and self.
- Initiates, supports and participates in nursing research activities.
- Ensure clinical competences of all staff by providing education support and guidance to registered nurses, enrolled nurses and PSA’s working within the facility
- Responsible for planning and running the Clinical Advisory Committee meetings.
- Coordinate and maintain evidence-based policy and procedure review within the Haemodialysis clinic.
- As part of the multi-disciplinary team, collaborate with all health care practitioners/ Nephrologist in the provision of the end-stage renal failure dialysis services.
- Ensure NephroCare Asia Pacific web database is updated and completed each month. Reports back to medical and nursing staff on clinical performance.
- Maintains accurate patient information in medical records, including Therapy Data Management System (TDMS) and abides by confidentiality and Privacy Policy.
Essential:
- Registered as a general nurse with AHPRA (Australian Health Practitioner Regulation Agency)
- Current practicing certificate.
- Relevant post-basic / tertiary qualification.
- Relevant clinical management experience.
- Minimum five years current relevant nursing experience
- Ability to continuously reflect on nursing practice and apply learning as appropriate.
- Demonstrated organisational, decision-making and problem-solving skills, combined with the ability to be self-directed.
- Understanding of the quality improvement process
- Understands risk management and risk mitigation strategies
- Demonstrated expertise in the delivery and co-ordination of clinical practice specifically within the haemodialysis setting.
- Leadership skills and demonstrated ability to co-ordinate and motivate the members of the multi-disciplinary team to ensure customer focused service provision
- Ability to manage human, financial and material resources.
- Sound knowledge of Work Health and Safety and Equal Employment Opportunity issues.
- Computer literacy
- Motivated with an ability to work independently
- Role Model
Desirable:
- Certificate IV Training and Assessment
- Clinical educator/adult learning experience
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
By submitting your information, you acknowledge that you have read our privacy policy consent to receive email communications from Fresenius Medical Care AG.