Information Technology
Delivery Excellence Manager - Legal & Compliance Platforms
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Job ID: R0222311
Location Type: Remote
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Delivery Excellence Manager - Legal & Compliance Platforms
This is your chance to step into a role where strategy meets execution, and where your expertise in delivery excellence will directly influence how one of the most highly regulated areas of the business operates. As the Delivery Excellence Lead, you’ll be at the centre of a complex, dynamic environment partnering with global Legal, Compliance, and IT stakeholders to optimise value streams, embed agile governance, and drive continuous improvement across critical initiatives.
This isn’t just about keeping projects on track it’s about building scalable frameworks that balance agility with compliance, enabling teams and vendors to deliver faster, smarter, and with greater impact. With initiatives that touch 100,000+ employees in more than 50 countries, your work will define how technology empowers and advance our business for years to come.
This is a full-time role of 37.5 hours, working Monday to Friday, 9am - 5pm. This role is fully remote, and we’re looking for someone who is confident and experienced in working effectively in a remote environment.
Your Responsibilities:
- Orchestrate delivery excellence – Design and lead governance frameworks that balance agility, compliance, and enterprise IT standards.
- Maximise business value – Partner with Legal & Compliance leaders to map, optimise, and continuously improve business value streams.
- Coach and enable – Champion agile ways of working, coaching teams, executives, and vendors to adopt new practices with confidence.
- Govern vendor performance – Onboard and align external partners with delivery frameworks, ensuring accountability and measurable results.
- Measure what matters – Define and track KPIs, build actionable dashboards, and use insights to drive better decisions and outcomes.
- Lead continuous improvement – Facilitate retrospectives, embed lessons learned, and refine methodologies to deliver consistently better results.
About You:
You’re a strategic IT delivery leader with a track record of driving transformation in large, matrixed organisations. You know how to balance governance with agility, compliance with innovation, and structure with flexibility.
- 10+ years in IT delivery, program management, or agile transformation
- Deep knowledge of SDLC, agile frameworks (Scrum, SAFe, Kanban), and enterprise delivery models
- Experienced in working with executive stakeholders and facilitating complex governance forums.
- Proven success managing vendors and global delivery partners.
- Exceptional communication, coaching, and facilitation skills
- A passion for continuous improvement, operational excellence, and customer success
Our offer for you:
Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression.
We offer a competitive salary alongside a wealth of other fantastic benefits.
Why Join Us?
Joining FME means becoming part of a global team dedicated to advancing renal care and making a meaningful difference in the lives of millions of patients around the world.
Be part of a global healthcare leader dedicated to improving patients’ lives every day. As Country HR Partner, you will shape the future of work, empower people, and help build an inclusive and agile organization that is ready for tomorrow.
At Fresenius Medical Care, our shared values guide how we work and connect with others:
We Care. We Connect. We Commit.
When we say:
- We Care; we show empathy and support for our patients and employees.
- We Connect; we collaborate, communicate openly, and build trusting relationships.
- We Commit; we take ownership, stay focused, and drive results.
These principles are not just words they define how we lead, how we grow, and how we create a meaningful impact every day.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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