Information Technology

Data Operations Support Analyst – Data Sync

Address: Bengaluru, Bengaluru, Karnātaka, 560066, India

Job ID: R0253465

Location Type:

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  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

The Application / Data Operations Support Analyst is responsible for the operational support and coordination of data synchronization activities between Aravo (third‑party due diligence / onboarding) and several SAP Systems

This role acts as the ongoing technical and operational interface between Data Sync Operations, platform owners, and stakeholders to ensure stable data flows, audit readiness, and transparency once the solution goes live.

Key Responsibilities

Data Sync Operations Support

  • Support ongoing data synchronization activities between Aravo and downstream SAP systems.
  • Ensure data produced during onboarding and due diligence processes is correctly received, stored, and sent to SAP systems.
  • Act as a knowledgeable support contact for data sync operations issues during steady-state operations.

Monitoring & Validation

  • Perform regular checks on received files and datasets (content, structure, completeness).
  • Validate that expected data fields and due‑diligence content are available as designed from Aravo and SAP systems
  • Identify gaps or inconsistencies in the data and coordinate investigation.

Issue Coordination & Escalation

  • Serve as the first operational escalation point for data‑related questions or problems.
  • Coordinate with:
    • SAP Admins
    • Local country business sponsors
    • Aravo admins
    • Reporting / analytics stakeholders
  • Track issues until resolution; ensure clarity on ownership

Audit & Compliance Support

  • Support audit‑related and monitoring requirements tied to due diligence and onboarding.
  • Ensure data handling and availability align with audit expectation.

Documentation & Knowledge Sharing

  • Contribute to documenting:
    • File structures and data content expectations
    • Known limitations or dependencies in the Aravo → SAP data flow
    • Operational procedures and lessons learned
  • Help establish a single shared repository (e.g., SharePoint) for operational documentation, files, and reporting artifacts.

Stakeholder Communication & Governance

  • Participate in regular recurring touchpoints (e.g., bi‑weekly follow‑up meetings) to:
    • Share status updates
    • Review open topics
    • Track progress from one period to the next
  • Provide transparency on current state, issues, and next steps to all involved parties.

Required Skills & Experience

Technical & Functional Skills

  • Experience supporting enterprise data integrations or data pipelines
  • Understanding of:
    • File‑based data exchanges
    • Data validation and reconciliation
    • Reporting and analytics consumption
  • Familiarity with compliance, onboarding, or due‑diligence data is a strong plus

Tools & Platforms

  • Experience working with:
    • SaaS enterprise platforms
    • Power automate & BI / reporting environments
    • SharePoint or similar collaboration platforms
  • Ability to interpret technical information shared by architects or developers

Operational & Soft Skills

  • Strong coordination and communication skills across technical and non‑technical teams
  • Comfortable working in ongoing operational modes, not just project phases
  • Structured, detail‑oriented, and able to track topics across meetings
  • Proactive in clarifying open questions and ownership

Working Model

  • Ongoing support role aligned to Data Sync Ops
  • Participation in regular status and coordination meetings
  • Close collaboration with platform experts and data stakeholders
  • Focus on stability, transparency, and readiness post go‑live
  • Work in CET time zone

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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