Finance and Accounting Services
Credit & Collections Supervisor - North America
Address: Bonifacio Global City, Manila, NCR 1781, Philippines
Job ID: R0219073
Location Type: Hybrid
Finance and Accounting Services
Address: Bonifacio Global City, Manila, NCR 1781, Philippines
Job ID: R0219073
Location Type: Hybrid
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
The Credit & Collection Supervisor will work closely with all relevant stakeholders to ensure timely, consistent, and transparent credit and collection management decisions. The role will also be responsible for ensuring the local Credit Control team adheres to the Global Credit Policy and Level of Authority documents. In addition, the Supervisor will clearly communicate relevant targets and KPIs to the Credit Control team and support them in meeting these objectives.
Responsibilities:
The position will be working as part of the Credit and Collection Department
Within a matrix organization you will report to the Regional Credit & Collection Manager.
In addition ,work closely with Sales to guarantee timely, consistent and transparent credit & collection management decisions.
Ensure the local Credit control team’s way of working is compliant with the Global Credit Policy and Level of Authority documents.
Responsible for a clear communication of the relevant targets and KPI’s with the local credit control team and facilitate that these targets can be met.
Empower the Global Credit Policy in the relevant region and handle 1st Level escalations accordingly.
Ensure business processes operate effectively to an appropriate level of fiscal compliance.
Ensure accurate and timely collection of current and overdue receivables.
Monitoring debtor balances to ensure a reduction in debtors DSO,%, Past due
Monitor and review credit limits in compliance with the Global Credit Policy and make sure these credit limits are communicated with the relevant region.
Monitor and advice on the local portfolio’s including the A/R report and communicate pro-active recommendations with ultimate purpose to minimize losses.
Deliver continuous improvement by advising on credit risk related processes & services to the organization.
Responsible for timely and accurate aging reports and calculation of bad debt reserve.
Reporting to higher management
Requirements:
Determination to respond to deadlines.
Strong analysis capability as well as good problem solving skills.
Naturally driven to work with confidence in a complex business environment.
Excellent organisational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously.
Hands-on mentality with the ability to work independently.
Strong presence and credibility is desired.
Good communicator in English.
Inquisitive, pro-active and precise.
Service oriented professional who is able to build relationships across cultural boundaries.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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