Legal and Compliance
Compliance Specialist II
Address: Headquarters, Waltham, MA 02451, United States of America
Job ID: R0210764
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Remote: You will be able to work from your home location in the United States.
PURPOSE AND SCOPE:
Supports FME’s mission, vision, core values and customer service philosophy. Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements. Collaborates with the appropriate personnel on selected Compliance related projects and processes.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Responsible for driving the FME culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Responsible for supporting all functions within the Compliance department with performing specific processes, such as Donations, Exclusions, License issues, audit steps, investigation interviews, training plans etc.
• Performs research independently related to Compliance Action Line (CAL) investigations and reports findings to the ECO and/or direct supervisor.
• Assists with documentation that supports proof of an effective compliance program.
• Takes part in department wide projects/workgroups and is assigned tasks to complete independently.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
• Works with appropriate parties and reviews all quarterly and annual proposed and final federal rules for assigned programs; provides summary updates to appropriate business owners; and assists business owners in identifying and implementing changes to policies and procedures as required by regulatory changes.
• Actively participates in the communication of the Compliance program. Communicates important aspects of the compliance program and instills a culture within the organization through communication of regulations, healthcare laws, values and standards, as applicable.
• Provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
• Largely works independently and autonomously; may refer to senior level staff for assistance with higher level problems that may arise.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Visibly demonstrates niche subject matter knowledge and continues to build on that expertise.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Up to 25%Travel Required
SUPERVISION:
• None
EDUCATION:
• Bachelor’s Degree required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
• 5-8 years’ related experience; or advanced degree without experience; Master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.
• Ability to maintain confidentiality and comply with applicable privacy and security rules and regulations, including HIPAA.
• High degree of integrity, self-motivation and initiative.
• Excellent written and oral communication skills.
• Ability to make clear presentations and prepare concise written reports.
• Ability to read complex regulations and interpret legal and regulatory requirements.
• Ability to produce accurate work in a fast-paced environment and handle constructive criticisms.
• Excellent computer skills with proficiency in Microsoft Office applications and other databases.
• Prior compliance, regulatory, policy development, experience preferred.
• Ability to work a flexible schedule.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position.
Remote: You will be able to work from your home location in the United States.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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