Quality
Clinical Quality Manager
Address: 2381 E Sunnyside Rd, Idaho Falls, ID 83404, United States of America
Job ID: R0181396
Quality
Address: 2381 E Sunnyside Rd, Idaho Falls, ID 83404, United States of America
Job ID: R0181396
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
PURPOSE AND SCOPE:
Serves as a quality improvement champion and role model by promoting and supporting the use of Continuous Quality Improvement (CQI) principles, methods, and tools to improve processes and patient outcomes at the facility and area levels. Must have effective communications with the clinic interdisciplinary team (IDT) and must produce effective quality assessment and performance improvement activities which positively influence the assigned dialysis clinics clinical quality outcomes. The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g. in-center, in-center and Home Modalities, or home hemodialysis and home peritoneal dialysis), and is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
operating procedures through teamwork and collaboration with the facility clinical, interdisciplinary and operations
teams.
Clinic teams within the assigned area(s).
upon professional standards and FMCNA guidelines to support facility RNs within the assigned area in achieving the desired
outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction.
and operational processes to impact patient centered care resulting in improved patient outcomes and satisfaction and
decreased morbidity and mortality.
promoting the adoption and utilization of Medical Advisory Board Recommended Algorithms and Standing Orders,
clinical pathways and clinical policies and procedures to improve care coordination and care delivery.
improvement concepts, principles and practices to perform tasks and duties.
strategies for success. Mentors and assists facilities in identifying effective practices applicable to their needs, in testing for
desired results, and the adoption and implementation of these practices.
operations teams regarding quality related clinical policies and procedures, clinical standards, quality improvement tools and
electronic applications.
meetings at a frequency determined by Clinical Quality leadership.
minutes, attendance, tools and electronic applications
and staff development and other meetings as appropriate.
and incorporation of the company's quality standards and the practice of Continuous Quality Improvement in facility standard
procedures.
management and staff, and payers, including disease management entities.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
None
EDUCATION AND REQUIRED CREDENTIALS:
EXPERIENCE AND SKILLS:
• 3+ years dialysis experience required.
• 3+ years management experience in a clinical leadership role.
• Strong organizational, critical thinking and customer service skills.
• Demonstrated leadership competencies and adaptability to changes in priorities.
• Strong verbal and written communications skills,
• Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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