Business Support

Change Management Lead

Address: Headquarters, 920 Winter St, Waltham, Massachusetts, 02451, United States of America

Job ID: R0252800

Location Type: Hybrid

  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:  

 

The Change Management Lead owns the function’s operating rhythm, enterprisegrade change strategy, and leadership communications, ensuring strategic priorities are translated into coordinated actions, measurable adoption, and a consistent employee experience across the global organization. This role is responsible for leading change management strategies, overseeing leadership operating rhythms, and delivering clear, consistent, and impactful communications that support organizational transformation and business objectives. 

 

Working closely with GRE&CS leadership and cross-functional partners, this role ensures that strategic initiatives are effectively translated into coordinated actions, that employees are informed and engaged, and that leadership messaging, planning cycles, and performance tracking are aligned. The role plays a critical part in strengthening organizational effectiveness, enhancing communication flow, and supporting a high-performing, connected global organization. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Lead change management strategy and execution for major initiatives across GRE&CS ensuring stakeholder alignment, organizational readiness, and successful adoption. 

  • Own and manage the operating rhythm for the GRE&CS leadership team, including leadership meetings, functional forums, planning cycles, and coordination of leadership communications. 

  • Develop and execute internal communication strategies for global function, including town halls, newsletters, leadership messaging, and engagement initiatives that strengthen alignment and transparency. 

  • Drive the GRE&CS goal setting and performance tracking process, ensuring alignment of priorities, monitoring progress against objectives, and preparing leadership updates and reporting. 

  • Partner closely with HR, Communications, Security, and Real Estate leaders to support culture, employee engagement, and organizational effectiveness across the global function. 

  • Prepare leadership presentations, briefing materials, and strategic communications to support key initiatives, executive updates, and organizational announcements.  

  • Identify opportunities to improve operational effectiveness, communication flow, and coordination across the GRE&CS organization.  

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS: 

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  • Little to no travel is expected for this position. 

 

SUPERVISION:  

  • None 

 

EDUCATION AND REQUIRED CREDENTIALS:  

  • Bachelor’s degree required; Masters preferred (Org Development, Communications, Business, or related field) 

 

EXPERIENCE AND SKILLS:  

  • 10–12+ years in change management, communications, organizational effectiveness, or transformation leadership 

  • Experience supporting global teams, complex stakeholder environments, and cross-functional initiatives. 

  • Strong written and verbal communication skills, with the ability to translate complex strategies into clear and compelling messages for multiple audiences. 

  • Proven ability to drive change initiatives and organizational adoption in dynamic or evolving environments. 

  • Strong project management and organizational skills with the ability to manage multiple priorities and ensure disciplined execution. 

  • Ability to synthesize information, identify key themes, and provide insights to support leadership decision-making. 

  • Experience working closely with senior leaders and leadership teams in planning cycles, goal tracking, and operational cadence. 

  • High degree of professionalism, judgment, and discretion when working with sensitive organizational information. 

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Annual Rate: $109,000.00 - $183,000.00

Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions – include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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