Business Operations and Development

Business Development Manager (Remote)

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0188886

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

The Business Development Manager reporting to the Leader of Business Development will support and contribute to all components of the sales process including, business lead generation management, collaboration with all departments to ensure the appropriate alignment with such teams necessary to optimize the sales process and generate new business in an efficient and effective manner. Additional responsibilities will include serving as a liaison with prospective clients through the sales cycle and all pre-implementation activities identifying effective ways to meet prospective clients

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Contributing to the achievement of the business unit short and long-term business development goals

· Actively supporting all aspects of the business unit development sales cycle and pre-implementation activities including business lead generation the business unit internal study review process and responding prospective sponsors

· Interacting with new customers and the business unit project management and network services team members to ensure smooth communication from study identification to implementation of all new contracts.

· Ensuring that communication exchanges with prospective sponsors are being managed on a timely and effective basis support the business unit sales efforts.

· Bringing organizational capabilities and rigorous analytical and creative problem-solving skills to bear on the complex business issues that arise in connection with the structuring and operation of the business unit.

· Communicating effectively the mission and core values of the business unit in managing complex projects and improving underlying operational processes of the business unit Team.

· Managing the business unit new business pipeline and preparing reports for use with the business unit leadership group.

· Facilitating ongoing communications with our current portfolio of sponsors and other business unit colleagues who are supporting business development activities around clinical research.

· Actively supporting the business unit related strategic business initiatives around researching and planning diverse elements of new specialty outreaches to sponsor (e.g., ROW expansion, Prospective and Retrospective data projects and Ancillary Services).

· Actively supporting the business unit strategic business initiatives through initiation with sponsor to project handoff with Project Management.

· Organizing and communicating the business unit business development and sales process standards best practices and guidelines across the organization.

· Assisting with various projects as assigned

· Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

· The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Infrequent travel (e.g. primarily for periodic internal meetings and industry conferences) as required

SUPERVISION:

· Not currently expected to be responsible for the direct supervision of other levels of business development staff.

EDUCATION AND REQUIRED CREDENTIALS:

· Bachelor’s Degree required; Advanced Degree preferred

EXPERIENCE AND SKILLS:

· 5+ years’ related sales management experience; Clinical Research, Business Development experience preferred

· Analytical and strategic minded with strong financial modeling skills

· Ability to think creatively and apply a “solution-oriented” mindset to projects

· Strong interpersonal skills with the ability to communicate with all levels of management with diplomacy and tact.

· Excellent oral and written communication skills.

· Motivational and collaborative leadership.

· Cross-functional and interdisciplinary leadership and knowledge.

· Ability to manage multiple projects simultaneously and handle time sensitive deadlines.

· Rest of World (ROW) clinical research experience is recommended/preferred

  • Must live in eastern standard time zone.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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