Sales Marketing and Communications
Business Analyst, Commercial Excellence
Address: 350 Merrimack St, Lawrence, Massachusetts, 01843, United States of America
Job ID: R0242082
Location Type: Hybrid
- Overview
- Job Description
- Success Profile
- Rewards
- Connect
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.
Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.
Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.
Job Description
Role Purpose
The Commercial Excellence Data & Business Analyst will provide analytic rigor, data-driven insights, and operational support across Sales, Marketing, and Revenue functions. The role bridges raw data and strategic decision making by enabling forecasting, performance management, territory optimization, customer segmentation, and KPI reporting.-making by enabling forecasting, performance management, territory optimization, customer segmentation, and KPI reporting.
This position strengthens the Commercial Excellence team through:
· Standardizing reporting and analytics across business units
· Turning complex data into clear business recommendations
· Supporting sales leadership with actionable insights
· Enhancing visibility into performance drivers, risks, and opportunities
· Increasing capacity for strategic analysis, not just operational reporting
Key Responsibilities
1. Reporting & KPI Management
· Build, automate, and maintain dashboards (Power BI / Python / Excel).
· Oversee weekly/monthly performance reporting across regions, products, and sales teams.
· Maintain KPI definitions and ensure consistency across Commercial Excellence.
2. Sales Performance & Funnel Analysis
· Track sales pipeline trends, win/loss analytics, conversion rates, and booking patterns.
· Identify territory-level performance gaps and opportunities.
· Support quota development and attainment tracking.
3. Forecasting & Planning
· Work with finance and sales to support short and long term forecasting.- and long-term forecasting.
· Provide scenario modeling, sensitivity analysis, and revenue impact projections.
· Partner with Sales Ops on territory planning, coverage modeling, and segmentation.
4. Business Insights & Strategic Analysis
· Use data to evaluate pricing, product mix, customer trends, and regional performance.
· Conduct root-cause analysis on underperformance or anomalies.
· Provide insights that influence strategic decisions around go to market, growth levers, and operational investment.-to-market, growth levers, and operational investment.
5. Data Stewardship & Quality
· Maintain master data hygiene across CRM/ERP systems.
· Ensure accuracy and integrity of sales, customer, and product datasets.
· Work with IT/BI teams to improve sourcing, structure, and accessibility of data.
6. Stakeholder Partnership
· Serve as the analytics partner for Sales Leadership, Marketing, and Finance.
· Translate business questions into analytic frameworks and actionable output.
· Communicate insights with clarity to executive audiences.
Required Skills & Experience
Technical Skills
· Advanced Excel (modeling, PowerQuery, complex formulas)
· Power BI or Tableau (preferred)
· SQL or other data extraction/querying
· CRM (Salesforce, Dynamics) reporting experience
· Knowledge of forecasting and statistical analysis
Business Skills
· Strong commercial acumen
· Ability to translate data into recommendations
· Clear communication, especially for executive-level audiences
· Ability to manage multiple priorities and deadlines
· Strong attention to detail and data accuracy
Experience Level
Ideal profile:
· 3–7 years in Sales Operations, Commercial Excellence, Finance, or BI/Analytics
· Experience supporting commercial/sales teams in a complex or multi region environment-region environment
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $70,000.00 - $118,000.00
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Leadership
Communicator
Compassionate
Problem-solver
Motivational
Good Listener
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Commpassionate Patient Care
Empathetic
Team Player
Detail Oriented
Efficient
Responsible
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Communicator
Compassionate
Detail Oriented
Relationship Expertise
Facilitator
Leadership
Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
Compassionate
Flexible
Independent
Quick-thinking
Patient
Responsible
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President
Azura Regional Vice President
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
Healthcare
Continuing Education
Paid Time Off
Collaborative Environment
Additional Perks
401(k) Retirement Saving
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