Clinical and Patient Services

Biomedical Equipment Technician

Address:

  • 161 N Clark, Chicago, IL 60601, United States of America
  • 7301 N Lincoln Ave, Lincolnwood, IL 60659, United States of America

Job ID: R0145824

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

Under supervision is responsible for the operational condition, maintenance, and repair of all water systems, medical equipment, and mechanical/electrical systems so as to ensure safety of the patients as well as the staff operating the equipment. Responsible for inventory and housekeeping as required. Assists in cost containment in the facility.

Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:

  • Responsible for driving the FMS culture through values and customer service standards.
  • Accountable for outstanding customer service to all external and internal customers.
  • Develops and maintains effective relationships through effective and timely communication.
  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

MAINTENANCE/TECHNICAL:

  • Maintains, tests and repairs all water treatment equipment, dialysis equipment, medical equipment, testing equipment, and mechanical/electrical systems as recommended by the manufacturer and by procedures established by FMCNA  Clinical/Technical services as documented in the Technical Policies and Standards manual.
  • Documents all maintenance and repairs.
  • Ensures safety checks and routine tasks are conducted and documented in a timely fashion according to the established procedures.
  • Conducts housekeeping check and follows-up housekeeping problems.
  • Responsible for water treatment equipment cleaning and disinfecting.
  • Ensures all testing equipment is properly maintained and calibrated.
  • Ensures all areas are safe and clean - that environmental integrity and aesthetics are maintained.
  • Conducts building maintenance as needed.
  • Responsible for coordination of medical waste disposal.
  • Collects and organizes supplies restocking relevant areas as needed.
  • Assists in ordering and receiving disposable supplies.
  • Assists in creating SAP purchase orders for supplies.
  • Assists in conducting monthly and quarterly inventory of supplies with cost reporting through facility specific records.
  • Evaluates and reports the current equipment inventory to appropriate sources.

PATIENT CARE:

  • Ensures visibility to patients with daily walk through during treatment times, when possible.
  • Reinforces the concept of UltraCare™ and customer service - ensures availability for patient's questions and concerns.
  • As requested, provides instructive tours of the water treatment equipment for patients and explains the basics of the machines.

CLERICAL & ADMINISTRATIVE:

  • Processes water and dialysate samples according to specified procedures, package samples for shipping.
  • Participates in the completion and documentation of ongoing technical QAPI activities as appropriate.

OTHER:

  • Provides assistance at other facilities and/or acute programs, transport equipment and supplies as needed.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment.  Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
  • The position involves moderately active work including walking and standing for considerable lengths of time. Bending down to floor level is required for some repair and maintenance of equipment.
  • The position requires a considerable amount of physical work. There is a two-person assist program and equipment available for moving the heavier loads/equipment. The employee must regularly move boxes, drums, and equipment of up to 600 lbs. in weight. The use of dollies or other equipment is mandatory while moving items that weigh approximately 600 lbs. The employee must frequently mix and lift chemical and water solutions of up to 50 lbs. up as high as 5 feet. During an emergency, ensuring patient well-being and safety is of the utmost priority so documented FMCNA emergency procedures must be followed. These could include hand cranking the dialysis machines, clamping and disconnecting bloodlines, and moving patients to safety.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. There may be some potential exposure to chemicals and infectious materials, however, proper training will be provided to handle any of these type chemicals and infectious materials.

EDUCATION:

  • High school/Vocational diploma or G.E.D.
  • Technician training or AA Degree in electronics preferred.

EXPERIENCE AND REQUIRED SKILLS:

  • At least six months experience working in a technical (industry/hospital) setting.
  • Must demonstrate organizational and leadership skills, including those required to problem-solve in a medical, health care environment.
  • Attend all technical training programs required by state/federal regulations and FMCNA policy.
  • Newly hired or promoted incumbents are responsible for the requirements of the respiratory fit policy.
  • Valid Driver's License and/or ability to cover at other facilities and transport equipment and supplies as needed.
  • Continued employment contingent upon successful completion of the FMCNA Training Program for Technical Staff.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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