Business Support

Backend Operations

Address: Bangkok, Bangkok, Thailand

Job ID: R0183653

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Job Description

1. Third-Party Onboarding:

  • Healthcare Professionals (HCP) onboarding
  • Onboarding new hospital partners for business expansion
  • Onboarding new suppliers and vendors
  • Onboarding of the existing HCP/hospital partner/suppliers/vendors

 

2. Domestic Compliance (Documentation):

  • Manage documentation for new and existing projects
  • Ensure proper file management and compliance tracking

 

3. Procurement and Payment Operations:

  • Create Service Contracts (SC) and Purchase Orders (PO) in the SRM system and SNOW system
  • Handle payment processing for:
  • Healthcare professionals (HCP)
  • Hospital partners
  • Suppliers and vendors

 

4. Data Management and Reporting:

  • Processing clinic monthly expense purchase/rental requisition (requesting for new vendor and new assets), advance money, memo, letter, POA, repair request and maintenance.
  • Drafting, reviewing and collecting provider agreement.
  • Collecting and upload the HCP contract to CRS system.
  • Coordinating with operation team in preparing application for MOPH, NHSO, SSO, TRT and NST.
  • Arranging meeting and preparing minute, agenda and invitation.
  • Creating/updating document forms and “Administrator Head Book”
  • Serving as a contact point for complaints and complements from our colleague.
  • Managing special activities & events (Satisfaction Survey, Uniform, Starter Kits, Gift, Staff Card, etc.)
  • Other tasks as assigned by the supervisor.

 

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“You have a lot of independence...so the doctors trust you. You have to be able to make decisions on your own.”
Lesly,
Inpatient Services RN

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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