Medical Affairs

Assoc Chief Clinical Officer FKC

Address: Headquarters, Waltham, MA 02451, United States of America

Job ID: R0208792

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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

Position location: You will be able to work from your home location within the United States

PURPOSE AND SCOPE: The purpose of the FKC Associate Chief Clinical Officer is to assist the FKC Chief Clinical officer in providing the clinical leadership and counsel to verticals in the FKC portion of the CD Portfolio. This role entails closely working with the FKC business and clinical staff to ensure the highest standards of clinical quality and patient safety are being delivered in FKC In-Center and Home Therapies clinics, as well as in the inpatient Acute setting. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provide strategic and operational leadership of overall mid-to-long-term (3-5 years) objectives through the application of thoughtful techniques in the communication of the company’s mission and core values and corporate strategy to effect positive change and/or create efficient and effective organizational structure within the assigned business unit(s);

  • Lead delivery of innovative solutions to processes, products, and services in FKC clinics which may require interpretation outside of established protocols and/or development of new protocols;

  • Identify, analyze, and resolve critical clinical workflow and/or business processes to achieve operational efficiency improvements

  • Serve as a subject matter expert (SME) in areas of expertise in broad areas of general nephrology and internal medicine to provide advice and guidance to FKC’s internal and external clinical and business partners;

  • Maintain and continuously update familiarity with the relevant clinical literature, as well as real-time changes to regulatory, reimbursement, and operational environments to ensure SME-based guidance is rooted in evidence-based practices and business operational realities;

  • Direct and oversee the broad activities of the business unit(s) through the interpretation, application and implementation of

company-wide policies and procedures relevant to the assigned functional area(s);

  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and

federal laws and regulations and ensure all employees within the assigned team(s) also understand and comply with same;

  • Interact respectfully, collaboratively, productively, and professionally with all levels of the organization and with external partners to ensure the delivery of patient care is evidence-based, realizing highest level of clinical quality and patient safety;

  • Serve as a professional representative of the organization to external partners and customers;

  • Provide subject matter expert guidance to clinical and business partners, inside and outside the organization, within the scope of the employee’s education, training, and professional experience.  This includes but is not limited to:

    • Optimal standards of clinical care for patients with CKD and ESKD;

    • Optimal operational and clinical standards of patient care delivery using in-center hemodialysis, hemodiafiltration, peritoneal dialysis, home hemodialysis, and hemodiafiltration;

    •  Optimal operational and clinical standards for delivering vascular access care.

  • Assist Clinical Services and FKC Operations in the development, implementation, and monitoring of clinical quality, patient safety and patient satisfaction metrics and Key Performance Indicators (KPIs);

  • Provide counsel and support to the FKC Chief Clinical Officer (CCO) in overseeing the FKC Medical Advisory Boards, FKC clinical consultants, the Pharmacy and Therapeutics Committee, the JV Council, and other patient and provider focused committees and advisory boards as needed;

  • Provide counsel, guidance, and support to FKC Medical Directors and Attending Physicians regarding queries, concerns, complaints, disputes, and/or recommendations for developing and implementing process improvements in FKC clinics;

  • Provide counsel, guidance, and support to FKC and FME legal and compliance teams as needed and as requested

  • Support the FKC operations team as needed and requested in operational excellence efforts;

  • Assist in developing, implementing, and monitoring of evidence–based medicine treatment algorithms which can be integrated into clinical decision support;

  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Regular domestic travel is required for work related purposes. 

EDUCATION AND REQUIRED CREDENTIALS:

  • Successful completion of an ACGME accredited residency program in internal medicine;

  • Successful completion of an ACGME accredited fellowship in nephrology; (Medical Doctor – Nephrology)

  • Current ABIM certification in nephrology;

EXPERIENCE AND SKILLS:

  • At least 10+ years post-fellowship training experience in clinical nephrology with demonstrated record of leadership capabilities, successful team management and team building, and relevant professional accomplishments;

  • Strong interpersonal skills with the ability to communicate with all levels of management with candor, tact, and emotional intelligence;

  • Excellent oral and written communication skills for internal and external audiences, including lay and subject-matter expert audiences;

  • Interacts with internal and external stakeholders at a high level

  • Negotiates with internal and external parties, who regularly have divergent interests, to achieve

corporate objectives; represents the organization on a global, regional, national or functional level

Position location: You will be able to work from your home location within the United States

EOE, disability/veterans

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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