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Monticello, Arkansas, USAPermanent positionPart time

Master Social Worker - MSW Part time

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PURPOSE AND SCOPE:

Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Patient Assessment / Care Planning / Counseling
    • As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
    • Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
    • Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals.
    • Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.
    • Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
    • Provides educational and goal directed counseling to patients who are seeking transplant.
    • Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
    • Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
    • Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
    • In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care.
    • Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation.
    • Documents based on MSW interaction and interventions provided to patient and/or family.
  • Quality
    • Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level.
    • Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery.
  • Patient Education
    • Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.
    • With other members of the interdisciplinary team, provides appropriate information about all treatment modalities.
    • Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.
    • Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
    • Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.
    • Collaborates with the team on appropriate QAI activities.
  • Patient Admission and Continuity of Care
    • Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns.
    • Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment.
    • The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership,
  • Insurance and Financial Assistance
    • Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance.
    • In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs).
    • Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel.
    • Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills
  • Staff Related
    • Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager.
    • Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
    • Provides training to staff pertaining to psychosocial topics as needed.
    • Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff.
  • Adheres to work defined caseload guidelines based on state regulatory requirements.
  • Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel required (if multiple facilities)

SUPERVISION:

  • None

EDUCATION AND REQUIRED CREDENTIALS:

  • Masters in Social Work
  • Must have state required license

EXPERIENCE AND SKILLS:          

  • 2 – 5 years’ related experience

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Career with a purpose

Career with a purpose

We offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.
Inclusion and diversity

Inclusion and diversity

Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.
Stability

Stability

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.
Learning and development

Learning and development

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. 
Local benefits

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.
Work-life balance

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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At a glance

Earliest possible start:

As from now

Contract type:

Permanent position

Company:

Fresenius Medical Care

Region / Business Unit:

North America

Location:

Monticello (Arkansas, USA)

Working condition:

Part time

Job Function:

Medical Care Staff

Reference number:

R0161960

Publishing date:

07/05/2024

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Make a difference in people’s lives

Our nurses play a crucial role in patient care, leading treatments and supporting their patients’ journeys throughout chronicity and recovery. In fact, being a nurse in renal care means being able to take care of the same patients on a regular basis. This gives our staff the opportunity to see the results of their work and develop meaningful relationships that enrich their lives. Together with colleagues that share the same mission, our nurses employ their skills to make a difference in people’s lives – every day. At Fresenius Medical Care, we are committed to excellence, and support our staff in constantly acquiring all necessary competencies by offering continuous training. That’s how we became the world’s leading provider of products and services for individuals with renal diseases.

Create a future worth living

Discover the benefits of working in dialysis at Fresenius Medical Care. From gaining professional value to the training and work-life balance benefits we offer, renal nursing is a rewarding career path.

Collaborative

We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.

Proactive

We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.

Reliable

We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.

Excellent

We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

What we stand for

Empowering people. Advancing care. Inspiring with our purpose and values.

Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.