Digital IT Communication Platform Manager

Goal of Function:

• Support in implementation, management and further development of FME‘s intranet and collaboration platforms as well as other communication platforms.
• Planning, administration and further development of editor trainings and support offerings.
• Management of a global editors’ community in terms of communication and collaboration.
• Business partnering & consultancy for key intranet and collaboration stakeholders
• Support Strategic DTI projects
• Analysis and optimization of business processes

Responsibilities:

• Support in implementation, management and further development of FME‘s intranet and collaboration platforms
• 1st Level Support for editors in technical, visual, and other Content Management related terms
• Planning, administration, further development, and organization of IT-based trainings for editors
• Management of a global editors’ community in terms of communication and collaboration.
• Business partnering & consultancy for key intranet and collaboration stakeholders.
• Project management support in global and/or local intranet and collaboration projects.
• Joint development and executions of FME’s intranet and collaboration strategy.
• Support Strategic DTI projects projects
• Assistance in migrating applications
• Support in any digital changes within organization
• Accompany project phases - from planning, conception and implementation to training in the project team and develop adequate change management measures

Qualifications:

• Master’s degree in media management, Digital Media, Business Informatics (or similar), Bachelor degree only in combination with adequate job experience
• 2 years in roles managing Intranet and Collaboration Platforms and Technology working with development / configuration teams, deploying, and delivering digital products focusing on business needs and user experience
• Alternatively, 2 years work experience in other digital platform management, online media or communication management
• Experience in testing and content migration
• Good experience in global collaboration and stakeholder management
• Experience in decentralized and heterogenous IT infrastructures
• Experience in implementing, managing and optimizing Intranet and Collaboration applications in collaboration with internal and external teams.
• Good understanding of the digital technology space especially Intranet and Collaboration platforms – with the ability to stay current and up to date on trends and technologies including cloud technology and automation.
• High degree of interdisciplinary knowledge in communication, IT and design
• Experience in organizing and performing IT-based trainings and in 1st level support
• Good skills in project management
• Strong knowledge in MS Office (especially PowerPoint and Excel), confluence/Jira, SharePoint
• High level of general IT understanding
• Excellent English, other languages of advantage
• Excellent communication skills including the ability to articulate ideas to both technical and non-technical audiences
• Reliable and proactive.
• Ability to develop yourself further - to build up technical, methodical and technological expertise in the FME intranet and collaboration environment
• Agile
• Strong team player,
• Strong service attitude,
• Result oriented,
• Professionalism,
• Creativity,
• Accuracy,
• Ability to work and deliver results across geographies
• Willingness to work overtime during project peaks,
• Willingness to do presentations for small to medium audiences