Specialty Pharmaceutical Representative

FRESENIUS CORE VALUES:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on the Company's  core values: Collaborate, Excellent, Proactive, and Reliable. These values support our promise to improve the quality of life of every patient every day.

PURPOSE AND SCOPE:                 

Provides pharmaceutical sales support and service to dialysis facilities, staff and HCPs within an assigned sales territory. Functions as an RTG pharmaceutical product resource and specialist.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• An experienced professional with an understanding of pharmaceutical sales

• Under supervision, utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.

• Effectively utilizes reporting tools provided to achieve territorial goals. Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.

• Creates and executes an effective call plan. Utilizes all available data in pre-call planning sales targeting and educational activities.

• Identifies and prioritizes appropriate routing, scheduling of in-servicing needs, educational support, and follow-up calls.

• Demonstrates proficiency in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease by completing required training

• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.

• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes selling skills in presentations and in-service activities

•   Collaborates with internal cross- functional partners to achieve shared objectives in assigned territory.

• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.

• Utilizes professional concepts and consistently applies company policies and procedures to resolve routine issues.

• Builds collaborative relationships internally and externally

• Escalates issues to supervisor/manager for resolution, as deemed necessary

• Exercises judgement in selecting methods, strategies and evaluation criteria for obtaining sales results

• Networks with key contacts outside of area of expertise

• Mentor other staff as applicable

• Assist with various projects as assigned by management.

• Other duties as assigned

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
• Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.
• Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
• Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers.
• Must reside within assigned territory.

SUPERVISION:

• None

EDUCATION:

• Bachelor's Degree required; in lieu of degree, a combination of education and experience may be considered.

EXPERIENCE AND REQUIRED SKILLS:

• Previous experience in Pharmaceutical sales, preferably in Renal.

• Effective communication skills; Public speaking, written, and presentation skills.

• Basic computer skills; proficient with MS Office products

• A minimum one year of service with the Fresenius Renal Pharmaceuticals team and completion of training requirements     

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.