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Guadalajara, Jalisco, MEXPermanent positionFull time

Auxiliar de Soporte Tecnico

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1.- Atención a usuarios primer nivel / First level user service.

2.- Capacitación a usuarios nuevas tecnologías / Training for users of new technologies.

3.- Actualizaciones de software, Antivirus, Sistema Operativo / Software Updates, Antivirus, Operating System, Software Upgrades.

4.- Seguimiento y atención de incidentes / Incident follow-up and attention.

5.- Revisión correcto funcionamiento de Impresoras, plotter / Check correct operation of printers, plotters, etc.

6.- Mantenimientos preventivos y/o correctivos / Preventive and/or corrective maintenance.

7.- Creación de respaldos por baja de personal / Creation of backups due to personnel leaving the company.

8.- Monitoreo en clínicas / Monitoring in clinics.

9.- Correcto funcionamiento del equipo de cómputo asignado a los usuarios / Correct operation of the computer equipment assigned to the users.

10.-Proporcionar asistencia en lo que respecta a los productos o servicios de la empresa / Assist with the company's products or services.

Career with a purpose

We offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.

Inclusion and diversity

Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.

Stability

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.

Learning and development

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7.

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

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At a glance

Earliest possible start:

As from now

Contract type:

Permanent position

Company:

Fresenius Medical Care

Region / Business Unit:

North America

Location:

Guadalajara (Jalisco, MEX)

Working condition:

Full time

Job Function:

IT Support

Reference number:

R0177035

Publishing date:

10/30/2024

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Collaborative

We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.

Proactive

We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.

Reliable

We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.

Excellent

We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

What we stand for

Empowering people. Advancing care. Inspiring with our purpose and values.

Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.

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