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Manila, National Capital Region (Manila), PHLPermanent positionFull time

Learning Program Specialist

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PURPOSE AND SCOPE:

Provide coordination and oversight of leadership development learning programs delivered by assigned department. Plan, schedule, communicate, moderate and report on the delivery of leadership programs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

·         Coordinates the creation of the annual calendar of leadership development programs, including analyzing learning needs, creating the calendar and communicating the calendar using intranet, email and the Learning Management System (LMS).

·         Works with the team to oversee the learner registration process, including cancellations and charge back sub-processes. Makes recommendations regarding program delivery in accordance with schedule, including cancellation recommendations.

·         Acts as a point of contact for leadership programs.

·         Prepares for training program delivery. Assists with developing and organizing agendas, including scheduling instructors as needed. Oversees classroom set up, audio visual equipment and learner material production.

·         Moderates programs, such as opening remarks, conveying objectives, and program agenda. Introduces instructors. Manages the learning environment by introducing instructors, managing learner perceptions / needs and creating a positive learning climate. Encourages participation and build learner motivation.

·         Ensures learning outcomes of each module through observation of instructors and adherence to program lesson plans. Assists instructors during the execution of the training programs as necessary. Provides constructive feedback to instructors and management team.

·         May coordinate vendor delivered programs.

·         Oversees and troubleshoots issues associated with booking conference room space, room layout, food and beverage, supplies and audiovisual equipment and travel arrangements.

·         Commits to continuous improvement, offering suggestions to improve operational efficiencies. Develops or updates processes, business systems, or changes in procedures or services.

·         Assists with budget creation and monitoring program expenditures against budgets; recommends changes as required.

·         Oversees tracking of attendance and provides reporting on attendance and trends. Maintains accurate records and evaluates reports to determine the effectiveness and performance of leadership programs and projects.

·         Anticipates project needs, discerns work priorities and meets deadlines with little supervision.

·         May provide assistance to others with general tasks that require a better understanding of functions, as directed by immediate supervisor.

·         May refer to senior level staff for assistance with higher level problems that may arise.

·         Escalates issues to supervisor/manager for resolution, as deemed necessary.

·         Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

·         The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION:

·         None

EDUCATION AND REQUIRED CREDENTIALS:

·         Bachelor’s Degree or an equivalent combination of education and experience

EXPERIENCE AND SKILLS:          

·         6 – 8 years’ related experience or an equivalent combination of education and experience

·         2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience.

·         Bilingual a plus.

·         Strong background within education, training or organization development required.

·         Experience working with Learning Management Systems (LMS).

·         Previous experience presenting within a corporate environment.

·         Self-starter: works well individually. Requires little direction or supervision.

·         Committed to continuous improvement, offering suggestions to improve operational efficiencies.

·         Contributes positively to group goals by interacting with other team members in a proactive and cooperative manner. Encourages and supports other team members.

·         Excellent interpersonal skills both in person and on the telephone.

·         Excellent oral and written communication skills with considerable tact and diplomacy.

·         Ability to effectively work with all levels of the organization, including senior management and medical directors.

·         Keeps composure in stressful situations.

·         Proficient in Microsoft Office applications, email and web searches.

·         Familiarity with adult learning theory.

Career with a purpose

Career with a purpose

We offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.
Inclusion and diversity

Inclusion and diversity

Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.
Stability

Stability

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.
Learning and development

Learning and development

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. 
Local benefits

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.
Work-life balance

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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At a glance

Earliest possible start:

As from now

Contract type:

Permanent positionLimited until 06/01/2024

Company:

Fresenius Medical Care

Region / Business Unit:

North America

Location:

Manila (National Capital Region (Manila), PHL)

Working condition:

Full time

Job Function:

Human Resources

Reference number:

R0149270

Publishing date:

07/08/2024

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Collaborative

We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.

Proactive

We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.

Reliable

We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.

Excellent

We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

What we stand for

Empowering people. Advancing care. Inspiring with our purpose and values.

Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.