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Arlington, Virginia, USAPermanent positionFull time

Territory Sales Manager

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Territory Manager daily driving within one hour of Arlington, VA office. Sales experience with medical device or health care services, ESRD.

Candidates with GI Background are a strong plus

PURPOSE AND SCOPE:

Responsible for marketing, educating, promoting and selling Azura services to dialysis clinics, Medical Directors, nephrologists and other pertinent members of the medical community in an assigned territory. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provides sales and relationship support to an assigned Azura territory identifying and developing new accounts for Fresenius Vascular Care services to generate revenue. Develops and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for Azura services making the necessary sales calls to recruit and educate these potential customers to grow the number of patient procedures performed at the Azura ambulatory centers. 

  • Develops and maintains an in-depth knowledge of the vascular care business and services programs provided by Azura as well as the competitors in the local market and utilizes this to collect and analyze local market data to create and execute an effective strategic sales account plan that includes, but is not limited to the following:

  • Knowledge of current procedure referral volumes by clinic / nephrologist / physician (for diversified procedures) and a specific plan to maintain.

  • Identification of new potential customers/accounts in the territory, and a specific plan to gain referrals.

  • Qualification of these potential customers/accounts by utilizing available reporting tools and analyzing the data and the appropriate territory information.

  • Identification of customers' (both new and current) needs to present the competitive advantages of working with Azura to meet those needs.

  • Contacts the prospective clients/accounts via onsite visits utilizing sales techniques and presentations to inform them of the range of services provided by Azura.

  • Review of the strategic sales account plan on a quarterly basis to ensure alignment with business goals and objectives.

  • Maintains an excellent understanding and knowledge of the local market to monitor and quickly react to changes which may impact the company and the patient services provided.  Provides regular updates and communication regarding program status, customer service issues, and barriers and obstacles related to and affecting referrals for Azura services to the applicable management level as appropriate. 

  • Provides presentations to all current and potential customers particularly physicians, and participates in local community programs utilizing the standard marketing materials to ensure a consistent and accurate message

  • Acts as the customer relations contact and liaison between the dialysis clinics, specialty clinics and physician practices and the Azura Center. 

  • Ensures high post-sales satisfaction facilitating long-term relationships and high potential for repeat business through regular visits and frequent communication with physicians, clinics and hospitals referring patients for Azura services.  Addresses any concerns they may have regarding all phases of the process - following up to ensure that any and all issues have been resolved to their satisfaction.

  • Collaborates and strategizes with the Azura operations, marketing and physicians to identify and develop potential Azura referral sources, meeting on a regular basis to reconcile and discuss strategies to approach identified opportunities.

  • Assists and collaborates with marketing department to develop and implement effective marketing campaigns identifying the successful initiatives, constantly updating and improving strategies to ensure achievement of goals.  

  • Maintains current approved marketing and promotional materials for use in sales presentations. 

  • Collects current market information regarding services pricing, existing services offerings and new services to monitor competition.

  • Maintains detailed documentation regarding daily activities and initiatives for weekly review with manager.

  • Participates in professional development opportunities to ensure development of skills and industry and field knowledge, utilizing the acquired expertise and knowledge to accomplish goals and objectives for position.

  • Maintains and updates customer relationship management (CRM) tool for account records and activity reporting as directed by management.  Checks and responds to e-mails within implemented timeframe.

  • Assist with various projects as assigned by a direct supervisor.

  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Significant travel within the assigned geography/region is required. Up to 80% travel.

SUPERVISION:

  • None

EDUCATION:

  • Bachelor's Degree required; Advanced Degree desirable or an equivalent combination of education and experience

EXPERIENCE AND REQUIRED SKILLS:

  • 5 - 8 years' related experience; or an equivalent combination of education and experience
  • Excellent communication skills - written and oral, strategic planning skills - strong work ethic - - with ability to communicate to all levels of personnel 
  • Excellent customer service, organizational, interpersonal skills and professional appearance required.
  • Detail oriented
  • Good computer skills required with sound knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes.
  • Must be able to drive to various sites.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

The Territory Sales Manager is an individual contributor role that will manage and grow a territory within a 50 mile radius of our Arlington, VA surgery center. Call points will be OB/GYN, Podiatry, Primary Care, Oncology, Urology, Gastroenterology, and physician extenders.

Ideal candidate would be someone with referral based healthcare sales background or someone with a clinical background in interventional procedures specific to Women's & Men's health looking to grow into sales.

Base + quarterly bonuses.

Excellent benefits: Medical, dental,  vision, paid maternity & paternity leave, vision, 401K w/ match, PTO, tuition assistance,  life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare,  Dependent Care & Commuter Expenses

Career with a purpose

Career with a purpose

We offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.
Inclusion and diversity

Inclusion and diversity

Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.
Stability

Stability

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.
Learning and development

Learning and development

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. 
Local benefits

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.
Work-life balance

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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At a glance

Earliest possible start:

As from now

Contract type:

Permanent position

Company:

Fresenius Medical Care

Region / Business Unit:

North America

Location:

Arlington, Virginia, USA

Working condition:

Full time

Job Function:

Sales

Reference number:

R0160962

Publishing date:

07/08/2024

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Customer-centric solutions for better medical results

Fresenius Medical Care is committed to excellence in every aspect. In sales and marketing, that means solving problems for our clients by offering trusted ecosystems comprising products and services. Our customer-centric marketing and holistic offering for in-center, home and hospital treatments are geared at value selling to drive loyalty. Our overarching strategies are defined at a central level and then adapted to the specific needs of each regional market.

Within the company, our communications teams are the point of contact and link for colleagues from different areas, regions and functions. They promote the positive public image of our company as the market leader in dialysis treatments.

Create solutions for our clients and build value

Define the next solutions for home, in-center and hospital treatments and advance your career by building value. We support your journey with the training and work-life balance benefits you need to grow and succeed.

Collaborative

We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.

Proactive

We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.

Reliable

We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.

Excellent

We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

What we stand for

Empowering people. Advancing care. Inspiring with our purpose and values.

Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.