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Richmond, Virginia, USAPermanent positionFull time

Project Manager

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PURPOSE AND SCOPE:
Lead the implementation of medium to large scale programs and projects for the FVC division. Including the leading of cross functional and, strategic initiatives. The Program Manager will focus on the development of new business processes, the planning and management of multi-team programs from conception to implementation and post implementation support; recommend enhancements to harmonize and standardize  and business processes and to effectively integrate program requirements with existing business processes. This position will manage business enhancement projects and programs that drive tangible business value and possibly cost reductions. In addition, this position will define and manage the creation of policies and procedures that comply with company-wide standard. This position will assist and support the Regional Vice President as required.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Under close supervision, utilizes established procedures to perform routine assigned tasks.

  • Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
  • Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Builds stable working relationships internally. 
  • Normally receives specific, detailed instructions on all work. 
  • May refer to P2 and/or P3, if applicable, for assistance with day-to-day problems that may arise.
  • Escalates issues to supervisor/manager for resolution, as deemed necessary.
  • Assist with various projects as assigned by direct supervisor.
  • Leads the implementation of complex programs and projects deemed to be small to medium in size and complexity.
  • Evaluates, analyzes data, and prepares statistical reports such as cost analyses, time analyses and volume dash boards and shares this information with the Regional VP and Regional Directors for planning and productivity purposes.
  • Develops and maintains document control database management.
  • Facilitates all annual Center Management meetings and all Division leadership meetings.
  • Oversees strategic plans and budget submissions.
  • Creates reports within the contract software system.
  • Researches market demographics for new site locations.
  • Develops communication materials to maintain excellent relationships with Physicians, Medical Directors, team members and Center Manager.
  • Acts as a liaison between Operations and internal and/or external resources as required for managing the program from concept, to implementation, and stabilization.
  • Coordinate the efforts of resources required to successfully implement complex project goals and objectives within the prescribed timeframe and budget.  When timeline and/or budget deviations are identified, implement appropriate actions to recover while keeping all stakeholders informed of the current status.
  • In addition, assists in managing the creation of policies and procedures for the business for post go live stability and continuity.
  • Manage the stabilization of each implementation to include; planning, organizing, and resolving issues.  Also, responsible for post implementation support and project close out activities.
  • Determine “best business practices” to meet the goals and objectives of the each business project.
  • Manage task schedules and issue status reports relative to team capacity and performance.
  • Facilitate with the business operations to develop system reports to manage and measure the business processes.
  • Ensure system and process validation and documentation requirements are fully met and delivered
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.  Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
  • Determines methods and procedures on new assignments.
  • Assists with various projects as assigned by direct supervisor.
  • Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 10-15% Travel is required

EDUCATION:
Bachelor’s Degree required

EXPERIENCE AND REQUIRED SKILLS:

  • 2- 5 years  of related experience
  • Strong attention to details often under significant pressure.
  • Self-motivated and has the ability to drive projects to closure in a timely and efficient manner.
  • Strong communication and exceptional interpersonal skills with the ability to develop solid relationships with both Physicians and customers.
  • Ability to multi-task effectively and manage multiple projects simultaneously.
  • Advanced knowledge of organization operations and procedures.
  • Strong computer skills, especially Excel.     
  • Excellent presentation, expectation management and training skills, consistently meeting specific needs of various client groups, project teams, and target audiences.
  • Strong experience in identifying and aligning appropriate functional and technical skills and resources necessary to meet strategic goals and business objectives, within prescribed timelines and budget parameters.
  • Experienced in managing culturally diverse workforce and business environments.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

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Career with a purpose

Career with a purpose

We offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day.
Inclusion and diversity

Inclusion and diversity

Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.
Stability

Stability

Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.
Learning and development

Learning and development

We offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. 
Local benefits

Local benefits

Our employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.
Work-life balance

Work-life balance

We want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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At a glance

Earliest possible start:

As from now

Contract type:

Permanent position

Company:

Fresenius Medical Care

Region / Business Unit:

North America

Location:

Richmond, Virginia, USA

Working condition:

Full time

Job function:

Business SupportProject and Program Management

Reference number:

R0150406

Publishing Date:

05/02/2024

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Collaborative

We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.

Proactive

We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.

Reliable

We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.

Excellent

We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.

What we stand for

Empowering people. Advancing care. Inspiring with our purpose and values.

Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.