OTC Financial Specialist - North America
The Order to Cash (OTC) Collection Specialist plays a vital role in the team, focusing on managing and enhancing the collection of overdue receivables from customers. This person will collaborate with stakeholders, leverage financial systems, and implement process improvements to ensure efficient and effective collections.
TASKS
- Proactively manage a portfolio of accounts receivable, ensuring timely collection and resolution of outstanding invoices.
- Monitor and follow up on aged receivables, identifying and addressing collection issues promptly.
- Initiate communication with customers to secure timely payments and resolve payment discrepancies.
- Contribute to safeguarding company assets by ensuring timely and accurate collection of receivables.
- Evaluate credit risk and make recommendations for credit limits and terms to minimize potential losses.
- Maintain accurate and up-to-date records of collection activities, communications, and payment agreements.
- Ensure compliance with internal policies, financial regulations, and legal requirements related to collections.
- Prepare regular reports on receivables status, collections efforts, and key performance indicators.
- Analyze receivables data to identify trends, opportunities for improvement, and areas requiring further attention.
- Actively participate in continuous improvement initiatives aimed at streamlining O2C processes and enhancing collections efficiency.
- Provide input and innovative ideas to improve the overall effectiveness of the collections function.
- Utilize financial systems and tools to manage collections activities, update customer records, and track progress.
- Ensure accuracy and integrity of data in relevant systems.
QUALIFICATIONS
- Bachelor's degree in finance, accounting, business administration, or a related field.
- Must have at least 3 years of experience in collections or B2B Collections
- Strong understanding of Collections and principles.
- Excellent communication skills.
- Experience or exposure in financial analysis, reporting, and data interpretation.
- Knowledge of compliance regulations and a commitment to upholding them.
- Experience with financial systems and software applications.
- Detail-oriented with strong organizational and time management skills.
- Problem-solving abilities and a proactive approach to issue resolution.
- Collaborative team player with the ability to work effectively across departments.
Career with a purpose
Inclusion and diversity
Stability
Learning and development
Local benefits
Work-life balance
At a glance
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We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.
We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.
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What we stand for
Empowering people. Advancing care. Inspiring with our purpose and values.
Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.