Regulatory and Government Affairs

Specialist Data Analytics

Address: Bengaluru, Bengaluru, Karnātaka, 560066, India

Job ID: R0260256

Location Type: Hybrid

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  • Overview
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

The role is critical to support accessing and communicating all performance aspects that are related to Verticals and SQR including gathering and analyzing relevant quality data and KPIs to support evidence-based decision making.

Support SQR vertical data analytics activities that are linked to product quality strategy, registration strategy, patient safety and compliance and the technical documentation about the products.

Takes necessary actions to ensure the efficient and timely preparation of routine reports, and data extracts to support various departments within the organization. Responsible for creating actionable evidence-based analytics to support the company's partnerships with accountable Care Enablement organizations and other strategic arrangements. Other clinical analytics and project based analytical efforts including data science efforts may be assigned.

The role is critical to support accessing and communicating performance aspects that are related to the SQR Vertical and others.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Establishment of statistical analysis tools and methods
  • Support the establishment and maintenance of framework for Business Performance assessment that are related to e.g. product quality, customer complaints, cost of poor quality etc.
  • Support establishing quality data metrics for various internal customers, reviews, reports and forums.
  • Generate reports and data extracts for Quality Management, advanced analytics and research from both external and internal data sources.
  • Support the assessment of potential product risks (from data reporting, prediction of performance and/or market observation and identified quality problems) by providing initial evaluations of e.g. data reports
  • Key contribution on creation and maintenance of quality reporting for leadership
  • Pre-assess and supports investigating complex data related issues and synthesizes quantitative and qualitative information using past, current, and future trending information
  • Assist with various projects as assigned by a direct supervisor.
  • Support CAPA processing by e.g. data analysis and reports.
  • Support external and internal audit requests within Vertical organization by providing data
  • Utilization of predictive analytics and AI to support the identification and reporting of potential and actual quality related issues.
  • Support review and adjustment (optimization of fit for use and reduction of non-added value) of quality processes such as CAPA, Compliant Handling, Training, Internal/External Audit, GPDP, Change Management, Risk Management, Management Review etc.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here represent those employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION:

Degree level holder - Technical/Scientific Discipline

EXPERIENCE AND REQUIRED SKILLS:        

  • More than 3 to 5 Years of related experience
  • Knowledge of relevant standards and regulations – i.e. 21 CFR 820, ISO13485, ISO14971 etc.
  • Preferably work experience in a multinational company Good communication skills
  • Good knowledge of quality management, or the subject field of approving complex systems
  • Advanced knowledge and experience in data analytics and/or statistical methods
  • Basic knowledge of applicable quality standards (e.g., ISO13485, ISO14971, EU Guidelines for GMP, 21 CFR §820, MDSAP, etc.)
  • Basic knowledge of medical device regulations (MDD 93/42/EEC, MDR 2017/745, etc.)
  • Basic knowledge of internal and external processes and structures and of the Quality Management System requirements
  • Statistical Techniques
  • Required: Office (Excel/Word/Power Point),
  • Required: Experience in data visualization and relevant software (e.g. Tableau, PowerBI, etc)
  • Additional: Workflow systems like Trackwise, IQVIA, PDM systems like PTC Windchill, Minitab
  • Additional: ERP systems.
  • Preferred: Experience with AI models, automations e.g. via Python, SQL

  • Ability to maintain professional relationship to, and communication with colleagues and to internal customers, integrating attitude.
  • High engagement on achieving the targets and on the objectives of the position, proactive and solution-oriented approach towards problems and priority setting.
  • Ability to effectively work with people across various geographies and cultures.
  • Ability to work through assignments independently.
  • Highly developed and proven analytical and statistical skills.
  • Pro-active, change & solution oriented.
  • Continuous optimization approach, integrating attitude, drive for results.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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