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Patient Intake Coordinator

Address: Remote

Job ID: R0273258

Location Type: Remote

Job Overview

Fresenius Medical Care serves around 292,000 dialysis patients worldwide and provides products in more than 140 countries. We are a vertically integrated medical technology (MedTech) and healthcare service company made up of three operating segments: Care Delivery, Value-Based Care, and Care Enablement. This structure allows us to provide the full spectrum of healthcare services, systems, devices, technologies, products, and pharmaceuticals to deliver high-quality care to people living with kidney disease.

A healthcare worker in protective clothing holds hands and smiles at an older patient receiving medical treatment, while another patient sits nearby in a clinic setting.

Job Description

PURPOSE AND SCOPE:

The Patient Account Representative – Verifications provides administrative support to the daily verifications operations within the assigned function(s).  The incumbent ensures data accuracy and integrity of patient information through the verification process.  The Patient Account Representative – Verifications works with cross-divisional teams in the identification and resolution of outstanding issues within the assigned function(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Verify and reports general patient information in the facilitation billing and collections activities.
  • Under general supervision, analyze and resolve benefits and insurance information; ensuring reconciliation of data within company-defined deadlines, and in compliance with company policies and procedures.
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Act as a liaison by working with cross-divisional teams in the identification and resolution of outstanding issues.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Occasionally lift and/or move up to 50 pounds.

EDUCATION:
High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

  • 1 – 2 years’ related experience.
  • Good computer skills with working knowledge of word processing, spreadsheet and email applications.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills with the ability to work cohesively within a team environment.
  • Possess a positive, enthusiastic and energetic attitude.
  • Excellent oral and written communication skills to effectively communicate with all levels of management.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Care in every moment.
Connection in every step.

Our Offerings

We are committed to your total well-being.

We want to help you thrive and are committed to an equitable workplace that fuels individual success and our company's growth. With tailored healthcare, wellness programs, training, and consistent support, our programs ensure you have the resources to be your best self at work and at home.

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