Business Support

Office Coordinator & Administrative Assistant

Address: VIA STAFFOLO 58, CREMONA, Cremona, 26041, Italy

Job ID: R0260288

Location Type: Hybrid

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  • Overview
  • Job Description
  • Success Profile
  • Rewards
  • Connect

As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 110,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

  • We Care for our patients, each other, and our communities
  • We Connect across teams and borders to deliver excellence together
  • We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Goal of function: Provide comprehensive administrative, operational, and logistical support to ensure the efficient functioning of the department and a seamless employee and stakeholder experience.

Your Responsibilities:

  • Act as the first point of contact for visitors and guests, ensuring a professional reception experience
  • Coordinate office maintenance activities and follow up with external vendors and service providers
  • ·Organize business travel arrangements, including flights, accommodation, and transportation
  • Provide administrative support to the team and ensure smooth day-to-day operations
  • Maintain accurate records, documents, and databases
  • Coordinate meetings, appointments, and calendars as required
  • Prepare, update, and distribute reports, presentations, and correspondence
  • Support internal processes by handling administrative requests in a timely manner
  • Assist with data entry, filing, and document management
  • Liaise with internal stakeholders to ensure effective communication and follow-up on actions
  • Monitor shared mailboxes and respond to inquiries or redirect requests as appropriate
  • Support the organization and coordination of events, meetings, and other team activities
  • Ensure compliance with company policies and administrative procedures
  • Support the coordination of events, site access, and visitor management
  • Assist with ad hoc administrative tasks as required

Your Profile:

  • 2+ years of experience in office administration, facility management, or departmental support within structured corporate environments
  • University degree in Public Relations, Communications, Foreign Languages, Business Administration, or a related field is an advantage
  • Experience supporting reception, office management, vendor coordination, and travel arrangements
  • Fluent in English, both spoken and written
  • Strong problem-solving skills with the ability to adapt quickly to changing priorities and situations
  • Proactive, self-driven, and able to work independently with minimal supervision
  • Excellent communication skills and a high degree of discretion and professionalism
  • Experience in event planning, coordination, and logistics management
  • Tech-savvy with the ability to learn and navigate corporate systems efficiently
  • Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
  • Strong familiarity with SAP Concur, SAP Ariba, and Aravo platforms
  • Experienced in supporting administrative, operational, procurement, expense management, and vendor-related processes

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey.

  • Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
  • Individual opportunities for self-determined career planning and professional development
  • A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
  • A large number of committed people with a wide range of skills, talents and experience
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company

This role starts within a minimum annual gross salary benchmark of €39.000, in accordance with applicable transparency regulations. The final offer will be determined based on experience, skills, and internal equity. In addition, we offer a competitive total rewards package, including short-term and long-term incentive plans, as well as a range of benefits.

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

We've got your back.

We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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